Operations and Project Support Group Supervisor

1 week ago Be among the first 25 applicants

This range is provided by MSR-FSR, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$83,200.00/yr - $/yr

JOB TITLE: Operations and Project Support Group Supervisor 1

DUTIES AND RESPONSIBILITIES:

• Supervises Operations and Project Support employees that support the facilities team.
• Perform as main representative between Employer and client.
• Ensure compliance with all employer and client policies and procedures.
• Provide training programs to new employees.
• Tracking, reporting, expediting and issue resolution of financial activities including purchase orders and invoices.
• Plans, establishes, and revises Operations and Project Support personnel work assignments.
• Identifies areas within the current system for efficiency gains and recommends solutions.
• Assists project team members in developing new procedures & processes.
• Ensure the Project Team members are provided with adequate training and support to enable them to successfully use the systems in use.
• Provide multiple levels of support to Facilities Project Management Organization.
• Provide project management services to assigned Facilities Service Requests (FSRs).
• Coordinate activities of Junior-level Project Specialists.
• Support SRM system development, enhancements, and workflow.
• Create and track purchase requisitions/shopping carts as needed in support of organization.
• Provide and maintain Operations and Project Support services as needed in support of organization.
• Develop presentation materials utilizing MS PowerPoint or other required formats for the purpose of customer or client meetings.
• Support FSR project closure activities including project financial closure activities.
• Mentor junior-level Project Specialists.
• Other duties as requested by management.

• Five plus years of supervisory experience in a large-scale business
• Must be able to interface with a variety of people with different technical levels and educational backgrounds
• Must be detail-oriented and highly organized
• Demonstrated ability to supervise others, establish measurable objectives, and evaluate performance
• Demonstrated ability to manage multiple projects and establish priorities
• Excellent Microsoft Office skills (Word, Outlook, PowerPoint, knowledge of Excel is a must)

• Adaptability - Adapts to changes in the work environment;
  Manages competing demands;
  Changes approach or method to best fit the situation;
  Able to deal with frequent change, delays, or unexpected events.
• Dependability - Follows instructions, responds to management direction;
  Takes responsibility for own actions;
  Keeps commitments to long hours of work when necessary to reach goals;
  Completes tasks on time or notifies appropriate person with an alternate plan.
• Interpersonal Skills - Focuses on solving conflict, not blaming;
  Maintains confidentiality;
  Listens to others without interrupting;
  Keeps emotions under control;
  Remains open to others' ideas and tries new things.
• Professionalism - Approaches others in a tactful manner;
  Reacts well under pressure;
  Treats others with respect and consideration regardless of their status or position;
  Accepts responsibility for own actions;
  Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality;
  Applies feedback to improve performance;
  Monitors own work to ensure quality.
• Quantity - Meets productivity standards;
  Completes work in timely manner;
  Strives to increase productivity;
  Works quickly.

• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit.
• Frequently required to utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Occasionally work near moving mechanical parts
• Occasionally work in high, precarious places
• Occasionally work around fumes,…