Annual Giving Communications Manager

Position Title

Annual Giving Communications Manager

Regular

$37.31 - $44.79 per hour;
Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Hourly

Santa Clara University is a comprehensive Jesuit, Catholic university located in California's Silicon Valley, offering its 9,000 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master's, Ph.D., and law degrees.

Ranked among the top 15 percent of universities nationwide by U.S. News and World Report, Santa Clara University is California's oldest operating institution of higher education. The University is focused on creating an academic community that educates citizens and leaders who will build a more just, humane, and sustainable world.

University Relations builds Santa Clara University's excellence and character by strengthening relations with alumni, parents, and friends of the University, raising public awareness, and increasing private philanthropy. The development division has been recognized with the CASE Educational Fundraising Award, an honor given each year to superior fundraising programs at educational institutions across the country.

The Annual Giving Communications Manager is a member of Direct Appeals and the wider Annual Giving team, which oversees the strategy, planning, implementation, and management of mass solicitations of Santa Clara University's alumni, parents, and friends. Direct Appeals is responsible for the collaborative and strategic delivery of annual giving communications across different channels, including mail, email, text, and video. The team works with numerous partners across campus and the Development office to produce both cyclical and as‑needed appeals based on the parameters established by said partners.

Direct Appeals is a driving force in the efforts to increase SCU's alumni participation and annual giving rates. The role of the Annual Giving Communications Manager is to assist in providing guidance, data analysis, and production management to fundraisers and campus partners, as well as overall project management for the department throughout the fiscal year. This position reports to the Director of Annual Giving Strategies and works in close coordination with other University Relations staff and External Relations directors throughout the University.

This position also serves as the point‑person for the Development website, co‑manages Day of Giving (Santa Clara's largest fundraising event), and participates in efforts that may involve new processes, tools and cutting‑edge technologies related to appeals.

The Annual Giving Communications Manager is a vital contributor to the successful implementation of all mass appeal efforts and takes responsibility for coordinating frequent reporting on results of our fundraising appeals to the Executive Director of Annual Giving. The Annual Giving Communications Manager must be proactive in working with clients and vendors, anticipating problems that may arise and quickly and independently resolve unforeseen problems along the way.

Project management may involve start‑to‑finish execution of given projects or coordination and oversight of a defined aspect of a project, depending on fundraising needs.

This position is eligible for a flexible work schedule: hybrid - work from office and home.

• Work with the Director of Annual Giving Strategies, development colleagues, and others across campus to assist in the execution of a yearly strategic solicitation calendar, including production and distribution tasks for each project. Assist with updates to the production schedule, keeping a master calendar for Direct Appeal, and ensure samples of all solicitations are documented in a timely fashion. Coordinate with the Alumni Relations Office for scheduling solicitations and other Development‑related emails on the master Alumni Email online calendar.
• Assist in the intake of direct mail requests from campus partners. Submit database requests to the database system administrator and follow appropriate…