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Business Continuity Business Management

Global Head of Customer Success & CX Strategy

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: Johnson & Johnson
Full Time position
Listed on 2026-01-24
Job specializations:
  • Management
    Business Continuity, Business Management
Job Description & How to Apply Below
A leading healthcare company is seeking a Director of Customer Success to lead global post-implementation customer experience. The successful candidate will own the CX operating system, establish KPIs, lead team development, and manage executive relationships. With over 10 years of experience in a similar role, the ideal candidate will excel in strategic and hands-on scenarios.

This role offers a competitive salary and the potential for extensive travel worldwide.
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