Level 3 Datacenter Lead

Description

Shifts (First month will be M-F, 7:30AM-4:30 PM)

Wed-Sat 0700 - 1800

Sun-Wed 0700 - 1800

This is a long-term ongoing Datacenter Tech opportunity. This project consist of build out and support of tan NVIDIA datacenter. Must be open to installation and deployment workload as well.

Level 3:

• Proven experience as a technical lead and with the ability for people supervision

• Initial Contact/Liaison between TEK team members and NVIDIA management

• Prioritize and manage workload across team

• Review build documentation before project and validate any questions/concerns

• Direct build activities related to DC Ops

• Designate predetermined training path in line with NVIDIA standards

• Provide advanced troubleshooting support and resolution of tickets

• Ensure projects are aligned to NVIDIA DC standards

• Serving as point of contact for TEKsystems and NVIDIA

• Coordinate activities with other teams as needed for project builds and escalations

• Escalation point of contact for L1 & L2 techs on the team.

Day-to-day technical responsibilities:

- Troubleshoot a variety of servers and isolate the problem that the server is encountering.

- Order replacement parts and install them in servers and ship back the defective part to their respective vendors.

- Update firmware on servers to ensure the latest version is installed.

- Configure IP addresses and default login credentials on servers.

- Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers. And supporting their DC/Lab teams.

- Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device.

- Assist network admins who reach out requesting specific assistance with servers or switch.

- Assist out with Level 1 responsibilities as necessary.

Skills

Data center, Rack and stack, Hardware troubleshooting, Troubleshooting, Data center maintenance, Infrastructure, Stacking, Racking, Cabling, Cable, Linux, Hardware, Cable installation

Top Skills Details

Data center,Rack and stack,Hardware troubleshooting,Troubleshooting,Data center maintenance,Infrastructure,Stacking,Racking,Cabling

Additional Skills & Qualifications

Please see the hours listed in the job description.

It is critical that that all submittals be true L3 DC techs with an understanding of break/fix troubleshooting. They must also be willing to so the L1/L2 rack/stack for deployments as needed as well. This is still very much a technician role.

L2 troubleshooting is not remote hands or people being walked through tickets. They need to be able to troubleshoot independently and isolate logical issues using Linux.

2 recent valid references are required.

Experience Level

Expert Level

This is a Contract position based out of Santa Clara, CA.

The pay range for this position is $40.00 - $42.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Santa Clara,CA.

This position is anticipated to close on Mar 11, 2026.

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