Sr Outbound Product Manager - D&A Partnerships

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

We seek an experienced Outbound Product Management lead for our Data and Analytics Product Ecosystem to define our product vision and manage relationships with our expanding set of technology partners. You will co‑define and execute our product strategy with these partners to establish Service Now as a leader in the Data and Analytics marketplace.

You will be responsible for setting the vision and partner product strategy that combines Service Now's product portfolio with partner solutions, in collaboration with inbound and outbound product managers across individual product areas. You'll execute this strategy by working cross‑functionally with product management, engineering, product marketing, business development, corporate development, and field sales to drive value for Service Now, our customers, and our partners.

This is a unique opportunity to shape product strategy across a broad ecosystem of partners while going deep with a select set where we can form strategic relationships.

• Establish deep relationships with technology partners in the Data and Analytics ecosystem.
• Evangelize and drive the partner integration and solution strategy with a select set of high priority technology partners to maximize the value of our Data and Analytics technology ecosystem with a focus to grow and scale the business.
• Co‑Create blueprints and definitions for joint solutions with Service Now inbound product management and engineering.
• Creatively define solutions and integrations with partners that would maximize value of Service Now and Partner solutions for customers, while preserving and enhancing competitive differentiation for Service Now.
• Be a strong communicator, presenter and evangelize our product vision and joint solution strategy with our key strategic technology partners and steer/drive partners towards Service Now recommended frameworks.
• Partner with our global field organization to maximize NNACV and CACV by creating solution assets and drive outbound awareness for joint solutions with the help of product marketing of these partner‑influenced or dependent solutions. Drive field engagement through joint customer conversations, solution ideation and validation.
• In partnership with product leadership, create recommendations for deeper strategic engagements with select partners, including, but not limited to strategic investments, inbound or outbound OEM relationships and M&A. Be able to co‑create a strong analytical business case with the what, the why and the how for joint investment where necessary to drive incremental outcomes.
• Track the competitive landscape and industry trends and adjust our technology partnership strategy across our portfolio as necessary, to maintain and maximize our differentiation.

Qualifications to be successful in this role:

• Experience leveraging or integrating AI into work processes, decision‑making, or problem‑solving—including using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry
• 12+ years of experience in enterprise high‑tech software with 4+ years in enterprise Data Platforms (Databricks, Snowflake, Big Query, Cloudera, etc.), Data Integration, or Data Analytics technology as a product manager, product strategy lead, or solution consultant
• Domain expertise with deep understanding of data platforms like Snowflake, Databricks, Azure Fabric, Amazon Redshift, Big Query, or Cloudera (strong plus)
• Knowledge of Service Now platform,…