Help Desk Security Clearance

At Wyetech, you'll be at the center of an award‑winning corporate culture, breaking technological barriers and solving real‑world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world‑class, truly unique employee experience that is rare within our industry.

• Respond to complicated and moderate user questions on various software packages and local area network issues.
• Suggest and initiate improvements in computer help desk processes and operations.
• Work with information resources staff to share computer user issues and concerns to ensure proactive resolution of information resources issues.
• Provide advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests.
• Assist in orienting, training, assigning, and checking the work of lower‑level employees.
• Perform various administrative duties using a variety of software packages.
• Provide technical assistance under the supervision of a team leader to computer operations staff and the user community as needed.

• Active TS/SCI security clearance with agency‑appropriate polygraph.
• United States citizenship.
• Bachelor’s degree in a technical, math, or business discipline from an accredited college or university (or four years of related experience).
• Experience supporting help desk activities, including responding to complex user questions and escalating complex issues.
• Knowledge of supported computer software and local area network operations.

• Windows
• Linux
• VMware

• Wyetech automatically contributes 20% of each employee’s gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one.
• Generous paid time off (PTO) plan of up to 200 hours annually, aligned with applicable state leave regulations.
• Full‑time employees may participate in a variety of voluntary benefit plans:
• • Choice of medical plan options, some with Health Savings Account (HSA)
  • Vision and dental coverage
  • Life and AD&D benefits
  • Short‑ and long‑term disability insurance
  • Hospital indemnity, accident, and critical illness insurance
  • Optional identity theft and legal protection services
• Employee referral bonus eligibility up to $10,000.
• Mobility among Wyetech‑supported contracts with work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii, and OCONUS.
• Various team‑building events throughout the year (monthly lunches, summer company picnic, and an annual holiday party).
• Employees receive two complementary branded clothing orders annually.

• Employee referral bonus eligibility up to $10,000.
• Mobility across contracts and locations as listed above.
• Team‑building events and branded clothing.

Pay Range: $ – $ per hour. Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary depending on factors including, but not limited to, government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications; and geographic location.

Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.

Accommodations:
Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood at 844-WYETECH x727 or

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.