Principal Business Solutions Analyst

Overview

We are seeking a Principal Business Analyst with an AI first mindset to drive requirements, development, and deployment of our critical Configure, Price, Quote (CPQ) system for Palo Alto Networks (PANW) Sellers, Partners and Distributors. In this role, you will be responsible for driving digital transformation utilizing cutting edge AI technologies to help us scale our Sales, Services Implementations with Sellers, Partners and Distributors.

• Requirements Gathering and Analysis

  • Elicit, analyze, and document business requirements from stakeholders using various techniques such as interviews, workshops, and documentation review leveraging AI powered tools to extract key insights.

  • Conduct thorough analysis of business processes, workflows, and systems to identify areas for improvement and opportunities for AI / Agentic solutions

  • Translate business requirements into clear and detailed functional specifications, user stories, and use cases for IT projects

• Solution Design and Validation

  • Work closely with product managers, architects, developers, and cross functional IT teams to design, innovate and validate technology solutions that meet business requirements and align with architectural standards

• Testing and Quality Assurance

  • Work with QA/QE function to develop and execute test plans, test cases, and test scripts to validate system functionality, performance, and usability against business requirements - where applicable, work with QA/QE to automate test cases for regression testing

  • Collaborate with stakeholders to conduct user acceptance testing (UAT) and ensure that technology solutions meet business expectations and quality standards

  • Facilitate defect triage and resolution, working closely with development teams to address issues and ensure timely delivery of high-quality software releases

• Stakeholder Communication and Relationship Management

  • Serve as a liaison between business and IT teams, facilitating effective communication, collaboration, and alignment throughout the project lifecycle

  • Build and maintain strong relationships with business partners, understanding their needs, priorities, and challenges to effectively advocate for technology solutions that drive business value

  • Provide regular updates and status reports to stakeholders, project teams, and management, highlighting progress, risks, and opportunities for improvement

Your Experience

• Minimum 8 years of experience in business analysis or a related field

• Bachelor's Degree in business administration, computer science, engineering, or an equivalent combination of skills, training, and experience - Master’s degree preferred

• Knowledge and experience with Salesforce CPQ is a must.

• Experience driving innovative solutions using AI

• Knowledge of the Q2C quote to cash process is preferred

• Advanced analytical skills and a track record of driving analysis for new, innovative, and disruptive products

• Extensive experience working with and guiding cross-functional teams in a high technology company

• Advanced data analysis and visualization skills is required

• Experience with different requirement gathering techniques (e.g., workshops, interviews, user stories, use cases)

• Outstanding written and verbal communication skills, with the ability to present complex information to various audiences

• Exceptional leadership and mentoring abilities

• Strategic thinking and problem-solving skills

• Ability to influence and drive consensus across multiple stakeholders

• A proactive, self starter with a results-driven attitude and an ability to thrive in a fast-paced environment

• Must be in SF bay area to be onsite 3 days/week

You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects — centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we’re constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be!

The compensation offered for this position will depend on…