Manhattan MAWM Solution Architect

Manhattan MAWM Solution Architect

Job Description:

Job Title

Solution Architect – Manhattan WMOS / MAWM

• California:
San Francisco, CA / Santa Clara, CA / Pleasanton, CA

(Onsite / Hybrid expectations as per client req)

Employment Type

Full-Time / Contract (as applicable)

Project Type

Support / Development / Maintenance / Testing (All)

Role Summary

We are seeking an experienced Solution Architect – Manhattan WMOS / MAWM with 10–15 years of Business Analyst experience in the warehouse and supply chain domain. The ideal candidate will bring deep expertise in planning, process design, and financials, along with hands-on experience delivering solutions using Manhattan WMOS and MAWM, as well as custom WMS platforms. This role requires strong functional leadership, stakeholder management, and the ability to architect scalable, integrated solutions across WMS, ERP, TMS, and procurement systems.

Primary Skill (Mandatory)

10–15 years as a Business Analyst in the Warehouse domain

Strong expertise in Planning, Process Design, and Financials

Deep experience with Manhattan WMOS and MAWM

Experience working with custom WMS solutions

Secondary Skills

SQL & Data Analysis

Power BI / Advanced Excel reporting

BPMN / Process Modeling (Visio or similar tools)

JIRA / Confluence

UAT and Test Coordination

ERP & Procurement systems (SAP MM, Oracle Retail RMS)

Mandatory Skills & Experience

Deep functional knowledge of:

Invoice reconciliation

Strong requirements engineering skills:

BRD, FRD, User Stories

Acceptance criteria and traceability

BPMN-based process mapping

Ability to analyze procurement and operational data using SQL, Excel, and Power BI for:

Vendor performance measurement

Excellent stakeholder management and governance:

RAID management

KPI definition and tracking

Good to Have

Exposure to integration flows between WMS (WMOS/MAWM), ERP, and TMS systems

Own end-to-end solution architecture and functional design for Manhattan WMOS / MAWM implementations and support engagements

Translate business requirements into scalable, Manhattan-aligned solution designs

Act as the primary functional authority for WMOS / MAWM across planning, procurement, financials, and warehouse operations

Lead and mentor cross-functional teams including BAs, functional consultants, and QA resources

Define and track SLAs, KPIs, and governance metrics to ensure delivery quality

Conduct regular client solution and service reviews to identify risks and improvement opportunities

Drive continuous improvement initiatives leveraging Manhattan best practices

Serve as the escalation point for complex functional and solution-related issues

Coordinate closely with technical, integration, and testing teams to ensure accurate execution

Lead and support UAT planning, execution, defect triage, and business sign-off

Qualifications

10–15 years of experience in Warehouse / Supply Chain roles, primarily as a Business Analyst or Solution Architect

Proven delivery experience with enterprise-scale Manhattan WMOS / MAWM environments

Strong understanding of warehouse operations, planning, procurement, and financial flows

Excellent analytical, problem-solving, and communication skills

Ability to influence and lead large, cross-functional teams

Comfortable in client-facing, consultative roles

Preferred Skills & Certifications

Experience with Agile / Scrum delivery models

Familiarity with service delivery and reporting tools

Certifications such as ITIL, PMP, Six Sigma (preferred)

Technical Skills

Deep functional knowledge of Manhattan WMOS / MAWM, including reporting and labor concepts

Strong understanding of system and integration architecture

Working knowledge of Transportation Management Systems (TMS)

Strong data analysis and reporting capabilities

Familiarity with cloud-based architectures

Solid understanding of ITIL-based service management

If you want next steps, I can:

Produce a one-page recruiter summary

Tailor this to support-heavy vs transformation programs

Align wording to specific Manhattan versions (WMOS vs Active WM / MAWM)

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