Sr Strategic Analytics and Operations Manager

Job Description

As the Sr. Manager of Strategic Analytics and Operations, you will hold a pivotal, high-visibility role collaborating across Strategy, Post-Sales and Cross-functional teams (Services, Product, Engineering, IT, Sales, Operations). You will be a direct thought partner to senior leadership, using data-driven insights to solve the most complex challenges facing the business. You will lead high-impact initiatives that shape our corporate strategy, drive operational excellence, and optimize efficiency s position is ideal for a leader with a strong analytical background who thrives on structuring complex problems into actionable strategy and is passionate about driving tangible business results.

• Strategic Leadership & Problem Solving:
  Lead high-value strategic initiatives by structuring and breaking down complex business problems. You will develop and test hypotheses, conduct rigorous analysis (e.g., market sizing, competitive assessments, business/financial models), and deliver clear, compelling recommendations to executive-level audiences.
• Data-Driven Insights, Analytics, and Visualization:
  Develop, monitor, and own the critical KPIs and dashboards that guide key business decisions, including , providing actionable insights that empower product, engineering, and finance teams.
• Operational Excellence:
  You will design, develop and manage complex projects and large-scale transformations from end to end, ensuring execution and value realization.
• Cross-Functional Partnership:
  Work collaboratively across a diverse set of stakeholders, including executive leaders and teams in product, engineering, and finance. Build strong relationships and lead through influence to gather information, co-create deliverables, and drive alignment.
• Team Leadership & Mentoring:
  Drive change across the organization by wearing multiple hats (strategy, project management, analytics, and execution). Provide coaching and mentorship to junior members of the team, taking a personal interest in their professional growth.

• 8+ years of relevant work experience in management consulting, corporate strategy, business operations, strategy & operations, business analytics
• 3+ years experience with SQL, Big Query, Tableau
• Robust analytical, quantitative, and modeling skills with a proven ability to synthesize complex information and large datasets into actionable executive-level insights
• Proven record of leading high-impact initiatives, managing projects, and driving change in a cross-functional environment
• Exceptional verbal and written communication skills, with the ability to present complex business and technical concepts effectively to senior leadership
• A collaborative team player and independent thinker; a self-starter who thrives in fast-paced, high-growth environments with minimal supervision
• Experience in the Enterprise Technology sector is a plus
• MBA or an advanced degree in a quantitative field (e.g., Math/Statistics, Economics) is strongly preferred

You will be embedded within our Business Insights team within Support Operations, a highly collaborative and dynamic group that directly influences the performance of the organization. The team works cross-functionally with senior leadership, business stakeholders, and support teams to drive improvements and deliver actionable insights that have a direct impact on the success of the business. By joining this team, you will gain a deep understanding of key business systems and processes while contributing to critical decisions that shape our support operations.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $153000 - $247500 YR. The offered compensation may also include restricted stock units and a bonus.

A description of our employee benefits may be found here.

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