Part-Time Datacenter Technician

Open Colo is looking for a Part-Time Data Center Technician with good experience in Linux / Windows Server based systems and Data center Colocation services, to work as part of our 24/7 Technical Support Team on an entry level basis.

As a part of our technicians team, your day to day responsibilities will include:

• Provide technical support to the company's customers via our ticketing system or phone system.
• Escalate tickets or support issues to the Network Operations Center.
• Monitor the data center critical power and cooling systems and escalation any issues accordingly.
• Build, configure, deploy and rack servers in their designated cabinets or cages.
• Build, maintain, and run ethernet and fiber cables in the data hall.
• Monitor the network’s infrastructure systems and solve or escalate any issues accordingly.
• Handle incoming and outgoing shipments to and from the Data Center.
• Process server installation requests using diverse hardware and operating system.
• Troubleshoot server hardware issue as they occur.
• Assign Data Center visitors badges / grant facility access.
• Perform security rounds to ensure the integrity of the perimeter of the building.
• Perform, manage, and notify Customers of any Maintenance as they are scheduled.

We are looking for talents with the following skills and experience:

• Experience with Linux server administration
• Experience with Windows server administration
• Strong problem solving, troubleshooting, and debugging skills
• Previous work experience in a data center or 24x7x365 ISP environment is a plus
• Experience with racking and stacking servers and other hosted equipment.
• Excellent hardware troubleshooting (i.e.: building serves, replacing hard drives, motherboards, memory, fans, etc)
• Excellent communication in person, by phone, and via email
• Team player with willingness to help and explain things to others
• Good documentation and asset management skills
• Experience building and servicing servers and networking gear.
• Willingness to learn and expand your knowledge of systems and software
• Must be able to lift 50lbs
• Must be able to work shifts and weekends.
• Understanding for DNS, apache, web hosting control panels (experience in the following software technologies and areas is a plus)
• VMware vSphere / ESX Server administration experience
• Experience in router and switch configuration (BGP/OSPF/MPLS/VLAN/ROUTE-MAPS/Peering Management)

Job Type: Part-time

Salary: $23.18 - $30.00 per hour

Schedule:

• Flexible

Ability to commute/relocate:

• Santa Clara, CA 95054:
  Planning to relocate before starting work (Required)

Experience:

• Data center experience: 1 year (Preferred)

Entry level

Part-time

• Information Technology
• Telecommunications