Business Product Manager - Rewards and Global Mobility

Business Product Manager - Total Rewards - Compensation, Benefits, and Global Mobility

• Full-time
• Employee Type:
  Regular
• Region: AMS - North America and Canada
• Work Persona:
  Flexible or Remote

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

The Team

The Global People Employee Experience Product Management Organization is transforming the way business outcomes are achieved by leveraging scale, agility, and efficiency in Service Now’s internal landscape. As the world around us evolves, so do we. We are redefining leadership with a product mindset, embracing cutting‑edge digitization and AI initiatives to position internal HR applications to differentiator for Service Now asohany employer.

Our focus is on delivering seamless next‑generation employee facing products that emphasize operational rigor, enabling us to scale across the enterprise and accelerate Service Now’s journey to becoming the defining enterprise software company of the 21st century.

What you get to do in this role:

We are seeking a strategically minded individual contributor to drive the development and integration of internal employee HR systems, with a focus on compensation, benefits, and global mobility. This senior individual contributor role requires strong product experience, technical fluency, and the ability to guide cross‑functional teams without formal authority. You will shape the product roadmap, influence a complex landscape of senior stakeholders, collaborate with cross‑functional business stakeholders, and deliver solutions that accelerate adoption, employee value, and business outcomes.

You will ensure the delivery of exceptional value to key internal business stakeholders through strategic leadership and effective alignment of work with strategic priorities in the following areas:

• Drive Internal Global People Technology Roadmap
  :
  Lead antigu development and execution of the internal product roadmap, ensuring alignment with business goals, stakeholder needs, and strategic priorities. Maintain clear, prioritized product roadmaps that articulate goals, trade‑offs, and sequencing.
• Orchestrate Cross‑Functional Collaboration
  :
  Facilitate governance and communication across Global People, Program Management, Change Management, and Digital Technology teams to ensure transparency and execution excellence.
• Translate Strategy into Action
  :
  Convert complex business strategy into actionable product plans, including business cases, value definitions, and business requirements for new systems, capabilities and enhancements.
• Engage in the Development Lifecycle
  :
  Engage in development activities, including but not limited to product planning, requirements refinement, trade‑off decisions, development of test plans and success criteria, and all agile ceremonies.
• Serve as Product SME
  :
  Maintain deep understanding of the business process across enterprise global people including major applications and their end‑to‑end data flow and downstream systems, acting as the bridge between multiple business and technical stakeholders through requirement walkthroughs and solution alignment.
• Enable Change and Adoption
  :
  Support launch activities, change management, and enablement activities such as knowledge articles, FAQs, and training to drive adoption across Global People teams.
• Advance Product Maturity and Innovation
  :
  Apply product principles and design thinking to implement OOTB solutions, automate workflows, enhance user experience on Global People platforms, and elevate product maturity across the organization.
• Champion UI/UX Excellence
  :
  Proactively engage in wireframe design, screen development, and close collaboration…