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Cybersecurity IT Support Technical Support Systems Engineer

Senior NGFW Technical Support Engineer - Focused Services

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: Palo Alto Networks
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Cybersecurity, IT Support, Technical Support, Systems Engineer
Job Description & How to Apply Below
A leading cybersecurity firm is seeking a seasoned technical support professional to assist top-tier clients with complex security issues. Candidates should ideally have at least 7 years of network security experience, with strong skills in technical troubleshooting and customer engagement. The role involves providing tailored support, managing critical cases, and working closely with sales and engineering teams to ensure client satisfaction.

This position offers a competitive salary and comprehensive benefits package.
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Position Requirements
10+ Years work experience
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