Product Design Researcher

Overview

Cohesity is a leader in AI-powered data security and management. Cohesity helps organizations secure, protect, manage, and derive value from data across the data center, edge, and cloud. The company provides immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery  are looking for candidates who can contribute to a globally connected Product Design team and help deliver secure, intuitive, and scalable digital experiences for enterprises across data protection, cyber resilience, and AI.

We value Customer Obsession, Integrity, Collaboration, Innovation, and Executional Excellence in a culture marked by evidence-based decisions, rapid iteration, and continuous learning. Your work will be recognized and visible, driving measurable customer and business impact.

We are committed to your professional growth and leadership journey. Product Design Researchers in this role may rotate through diverse product teams, gain exposure to both foundational and tactical research, and participate in company-wide learning programs. Many researchers go on to lead product discovery initiatives, mentor new team members, and represent Cohesity in global research communities.

A typical day might start with 1:1 customer interviews via Zoom—listening for unexpected needs and turning feedback into actionable hypotheses. You might review Mixpanel analytics or NPS trends, surface a quick insight to share in a cross-team Slack channel, facilitate a rapid research sprint or usability test with engineers and a PM, and synthesize learnings into a journey map or persona update.

You may join a global “Design Crit” call to present a design validation finding that prompts a UI direction pivot for an upcoming release. Throughout, you’ll document new insights in our research library and mentor peers in lean experimentation.

HOW YOU'LL SPEND YOUR TIME HERE:

As a Product Design Researcher, you’ll lead lean, user-centered research to drive value quickly while helping teams maintain a strategic perspective.

• Designing and executing rapid qualitative and quantitative studies—including usability testing, design validation, and behavioral analytics—to deliver actionable insights at speed.

• Taking hands-on ownership of product health and satisfaction metrics (Mixpanel, NPS, CSAT) and translating them into measurable product and business improvements.

• Establishing and maintaining customer feedback loops; collaborating closely and remotely with cross-functional teams to iterate on solutions rooted in real user needs.

• Synthesizing research into personas, journey maps, value canvases, and other strategic deliverables; ensuring research directly supports roadmap and business KPIs.

• Facilitating collaborative workshops (e.g., Design Sprints), and sharing findings in compelling, succinct stories that influence teams and leadership.

• Mentoring and upskilling colleagues, streamlining research processes, and supporting a culture of continuous discovery, rapid iteration, and inclusive design thinking.

• Generate and communicate impactful insights through research sprints, usability studies, and fast analysis of customer and product data.

• Track and report experience metrics, connecting analytics to product-market fit, feature adoption, and customer retention.

• Participate in remote and cross-team workshops, advancing validated solutions quickly and efficiently.

• Document and share research that influences both short-term deliverables and long-term strategic vision.

• Foster a learning environment by mentoring peers, establishing best practices, and championing inclusive, accessible research.

We’d love to talk with you if you have many of the following:

• 3+ years in digital product, web, mobile, or enterprise UX research or design, with a portfolio showing business and product impact.

• Proficiency in qualitative and quantitative methods: interviews, usability testing, behavioral analytics, and tools (e.g., Mixpanel, NPS, Figma, Adobe Creative Suite, Survey Monkey).

• Strong storytelling and communication skills, able to deliver insights to stakeholders at all levels.

• Experience with ongoing feedback loops, cross-functional…