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AI-Driven IT CX Analyst — Salesforce & AI
Job in
Santa Clara, Santa Clara County, California, 95053, USA
Listed on 2026-01-02
Listing for:
Palo Alto Networks
Full Time
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst
Job Description & How to Apply Below
A leading cybersecurity company is seeking an IT Business Analyst to transform Customer Support operations through AI. This role requires a strong background in Salesforce Service Cloud and extensive experience in AI-driven solutions. Candidates should have over 10 years in product management, with exceptional communication skills and a degree in a relevant field. Located in Santa Clara, this position offers competitive salary and benefits.
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