Senior Service Delivery Manager

Job Description


Overall, 10 to 15 Years' experience within Consulting/ Solutioning/Implementation experience in Oracle ERP fusion application.

Expertise in at least two Fusion SCM modules (Fusion Procurement, Order Management, Inventory Management, Manufacturing, WMS & other SCM Cloud Modules) is essential.
Minimum 2 End-to-End Implementation experience in Oracle ERP SMC Fusion.
Excellent Communication & Client Handling skills.
Must be a graduate, and domain/industry experience will be an added advantage.

Roles & Responsibilities


As an Oracle SCM Functional specialist, you will be working at onshore client engagement which involves implementation of Oracle SCM Cloud modules.
Will be interacting with the customer to understand their business processes and map them to Fusion Procurement, Order Management, Inventory Management, Planning, WMS & other SCM Cloud Modules.
Will be responsible for successful implementation of the solution at the customer site.
Could be involved in System testing, Business Object testing as well as supporting the customer through User Acceptance Testing and Postproduction phase.
Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs.
Applies Oracle methodology, company procedures, and leading practices.
Operates independently to provide quality work products to an engagement.