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Senior Protocol Technician​/Shift Lead

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: Msr-Fsr, Llc
Full Time position
Listed on 2026-02-09
Job specializations:
  • Healthcare
Job Description & How to Apply Below

Senior Protocol Technician

Responsibilities include:

Core member for Clean, Safe and Secure (CS&S) program as measured by monthly KPI report which is presented to client management by supervisor.

  • Participate in all lab and related lab support areas on protocol and safety walks; document all findings in the database; follow up with task owners on root cause and corrective action; approve and timely closure of findings in the database; utilize the check list on every walk; ensure finding closure cycle times meet established goals.
  • Monitor, maintain and enforce clean room protocols adherence including proper wearing of garments and all PPE (safety glasses, goggles, masks, gloves and other applicable PPE).
  • Assess and correct violations listed on the standardized CS&S audit checklist.
  • Ensure signage is per corporate communications format specifications, applicable to the area posted, and standardized where possible; signage should be placed in areas easy for customers to view.
  • Daily tag and sweep FOUP/FOSB; document repeat offenders and work with them to establish long-term corrective action.
  • Empty blue racks daily at all campuses and ship FOSBs to B21/Reclaim.
  • Manage wafer/part storage program including pickup and delivery of FOUP/FOSB to and from labs/clean room.
  • Drive the blue bin program for properly dispositioned parts from lab/clean room on average twice per week per building or as needed.
  • Routine check and repair, if necessary, of all vacuum wands at all campuses (e.g., wand on process tools, inline metrology tools, labs or clean rooms).
  • Collect particle samples quarterly and plot data onto trend charts for all clean rooms and labs at all campuses; share results with management.
  • Support annual CUPA and Fire inspections at all campuses.
  • Provide support for special requests such as customer visits, media tours, executive tours, etc.
  • Provide support to BU in cleanup efforts such as tech room, bays, lab setup, etc., as assigned.
  • Support ERT in emergency events (site access, escort).
  • Make suggestions for lab Continuous Improvement (CIP) activity.
  • Management to establish a tracker for suggested improvements and track implementation.
  • Other duties as assigned by client management (e.g., CIO, OSO, PPE distribution).

Shifts Available:

  • CR Protocol Tech - Days M-F 7am to 3:30pm
  • CR Protocol Tech - Swing M-F 3pm to 11:30pm

You will be considered for a Level 2 up to a Level 3 for this position based on experience

MSR-FSR is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Competencies
  • Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays or unexpected events.
  • Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
  • Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
  • Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment.
  • Ethics - Treats people with respect; keeps commitments; inspires trust; works with integrity and ethically; upholds organizational values.
  • Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for opportunities; asks for and offers help when needed.
  • Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches; presents ideas in a way that gets attention.
  • Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others…
Position Requirements
10+ Years work experience
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