Protocol Technician

Overview

JOB TITLE:

Protocol Technician

Responsibilities include:

• Core members for Clean, Safe and Secure (CS&S) program as measured by monthly KPI report which is presented to client management by supervisor.
• Participation on all lab and associated lab support areas on protocol and safety walks including: documenting all findings in database, follow up with task owner on root cause and corrective action, approve and timely closure of all findings in database, utilize checklist on every walk.
• Ensure finding closure cycle times meet established goals.
• Monitor, maintain & enforce clean room protocols adherence including the proper wearing of garments, all PPE; safety glasses, goggles, masks, gloves and other applicable PPE.
• Assess and correct violations listed on the standardized CS&S audit checklist.
• Make sure that all signage is per corporate communications format specifications and that all signage is applicable to the area it is posted.
• Ensure signage is standardized where possible.
• Signs are placed in areas that are easy to view by customers.
• Daily tag and sweep FOUP/FOSB.
• Document repeat offenders and work with them to establish long term corrective action.
• Empty all blue racks daily at all campuses and ship FOSBs to B21/Reclaim.
• Manage wafer/part storage program including pickup and delivery of FOUP/FOSB from/to labs/clean room.
• Main force to drive blue bin program for properly dispositioned parts from lab / clean room on average twice / week / building or as needed.
• Routine check and repair if necessary, all vacuum wands at all campuses (Ex: vacuum wand on process tools, inline metrology tools, labs or clean rooms).
• Collect particle samples quarterly and plot data onto trend chart for all clean room and labs at all campuses.
• Share results with management.
• Support annual CUPA and Fire inspection at all campuses.
• Provide support for special request such as: customer visit, media tour, executive tour etc.
• Provide support to BU in cleanup efforts such as: tech room, bays, labs etc. as assigned.
• Support ERT in emergency events (site access, escort).
• Make suggestions for lab Continuous Improvement (CIP) activity. Management to establish tracker for suggested improvements.
• Track implementation.
• Other duties as assigned by client management (Ex: CIO, OSO, PPE distribution).
• Shifts Available:
• CR Protocol Tech - Days M-F 7am to 3:30pm
• CR Protocol Tech - Swing M-F 3pm to 11:30pm

NOTE
- Swing Shift pays an additional 10% on top of your base salary

You will be considered for a Level 1 up to a Level 3 for this position based on experience

MSR-FSR is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

• Adaptability - Adapts to changes in the work environment;
  Manages competing demands;
  Changes approach or method to best fit the situation;
  Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time;
  Ensures work responsibilities are covered when absent;
  Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction;
  Takes responsibility for own actions;
  Keeps commitments to long hours of work when necessary to reach goals;
  Completes tasks on time or notifies appropriate person with an alternate plan.
• Diversity - Demonstrates knowledge of EEO policy;
  Shows respect and sensitivity for cultural differences;
  Educates others on the value of diversity;
  Promotes a harassment-free environment;
  Builds a diverse workforce.
• Ethics - Treats people with respect;
  Keeps commitments;
  Inspires the trust of others;
  Works with integrity and ethically;
  Upholds organizational values.
• Initiative - Volunteers readily;
  Undertakes self-development activities;
  Seeks increased responsibilities;
  Takes independent actions and calculated risks;
  Looks for and takes advantage of opportunities;
  Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity;
  Meets challenges with resourcefulness;
  Generates suggestions for improving work;
  Develops innovative approaches and ideas;
  Presents ideas and information in a manner that gets others' attention.
• Interpersonal Skills - Focuses on solving conflict, not blaming;
  Maintains confidentiality;
  Listens to others without interrupting;
  Keeps emotions under control;
  Remains open to others' ideas and tries new things.
• Motivation - Sets and achieves challenging goals;
  Demonstrates persistence and overcomes obstacles;
  Measures self against standard of excellence;
  Takes calculated risks to accomplish goals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations;
  Listens and gets clarification;
  Responds well to questions;
  Demonstrates group presentation skills;
  Participates in meetings.
• Problem Solving - Identifies and resolves problems in a timely manner;
  Gathers and analyzes…