Public Safety Dispatcher II

posted: jan 29, 2025

• salary: $ - $ annually usd

the men and women of the santa clara police department take tremendous pride in providing the community with outstanding service through the "santa clara way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity.

To learn more visit our website.

under general supervision, dispatches public safety, fire, and emergency medical services. Incumbents are responsible for the full scope of dispatching duties including, answering the telephone, receiving emergency and non‑emergency requests from the public; transmitting and analyzing information received, and dispatching police and fire personnel accordingly. Performs related work as required.

applications must be filled out completely (e.g. Do not write “see resume, na, or personnel file”). To receive consideration for the screening process, candidates must submit a complete city application, including attaching the required attachments.
incomplete applications will not be considered.

this recruitment requires a qualifying performance exam. In order to pass this component, candidates must meet one of the criteria to move to the next phase of the recruitment process:

• pass the city of santa clara issued criticall­ assessment (instructions will be e‑mailed to you to complete this step)
• provide proof of a valid post public safety dispatcher basic certificate. The public safety dispatcher certificate is awarded to individuals who have successfully completed the public safety dispatchers’ basic course and their agency’s probationary period. The certificate must be attached to your application or you will be required to take the criticall.

application packets may be submitted online through the "apply now" feature on the job announcement taclaraca.gov. This position is continuous or open until filled: applications will be reviewed on a bi‑weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

this recruitment may be used to fill multiple positions in this, or other divisions [al3]
besides the positions listed below. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test or interview.

the annual salary range for this position is $ - $. This position may be filled at or near the minimum of the salary range.

$7,500 recruitment incentive

• $2,500 is paid in the first pay period!

• please review the side letter agreement for more information: side letter agreement

• graduation from high school or possession of a ged

• the equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level computer aided dispatch (cad), radio and/or telephone operation; or
• successful completion of probationary period as a public safety dispatcher i with the city of santa clara.

• possession of a valid california post public safety dispatcher basic certificate, which may be substituted for six (6) months of the solo status experience.

• possession of a valid california post public safety dispatcher basic certificate and a valid…