Product Quality Engineer

Job Position:
Product Quality Engineer
Location:
Santa Clara, CA
Duration:
Full Time
Salary : $120K max

Top Key Skills :: RMA (Return Merchandise Authorization), FA - Failure Analysis, Debug, rack/server/board/GPU module level
Qualifications
BS/MS in EE/CE (preferred) or related; equivalent experience considered.
Hands-on experience debugging server platforms and GPU modules (PCIe, power delivery/VRs, high-speed IO, thermals).
Familiarity with RMA/quality workflows and tools (issue tracking, reporting/dashboards).
Strong documentation and cross-functional communication; able to drive issues to closure under time pressure.
Key responsibilities
Run RMA intake/triage: capture symptoms/configuration, ensure traceability (serial/lot/date-code), prioritize by severity, and meet turnaround SLAs.
Perform debug + failure analysis at rack/server/board/GPU module level: reproduce issues, isolate root cause across power/clock/reset/PCIe, thermals, firmware/BIOS/BMC, and driver interactions; generate clear FA reports.
Lead RCA/CAPA using structured methods (8D/5-Whys): containment, corrective and preventive actions; drive fix validation and closure.
Analyze return and defect trends (top offenders, correlation by lot/vendor/assembly line), publish metrics, and recommend design/process/test improvements.
Coordinate with manufacturing/test, NPI, supplier quality, and reliability teams on yield issues, incoming quality, and systemic escapes

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.