Account Technologist IV

Account Technologist IV page is loaded## Account Technologist IV locations:
Santa Clara,CAtime type:
Full time posted on:
Posted Yesterday job requisition :
R2610276
** Who We Are
** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
** What We Offer
** Salary:$ - $

Location:

Santa Clara,CAYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our .
** Key Responsibilities
*** Responsible  for business  success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks.
* Responsible for managing the definition and implementation of processes and applications, to meet the customer’s current and future requirements for productivity and leading edge technology, using Applied Materials products.
* As the customer technology expert for at least one class of processes, guides technology development and transfer.
* Integrates customer technology requirements into internal product roadmap. Resolves complex field process issues utilizing systematic troubleshooting methodology.
* Create a mechanism to communicate issues and track progress. Use sound statistical techniques like DOEs (Design of Experiment)  to quickly determine root cause and action plans.
* Communicates learnings from this portion to rest-of-world to strengthen the product packages.
* Responsible for customer demos, including defining demo conditions, wafer processing and analyzing results.
* Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT’s product and technical reputation.
* Works with  business unit in technology development and transfer to customers including customized process development.
* Plans unit process sequence based on customer requirements.  Negotiates process specifications with customers.
* Takes ownership of delivering the required solution to the customers that meets specification.
* Takes the lead in positioning new technologies to customers utilizing technical information from divisions.
* May form strategic partnerships to evaluate new and emerging technologies and oversee joint development activities or beta-site testing programs.
* Makes management level presentations.
* Participates in defining product strategy, identifying gaps.
* Provides feedback on process and hardware improvements to meet customer roadmap requirements.
* Keeps abreast of new developments that directly impact unit processes.
* Participates in publishing in ET conferences and journals.
** Preferred Qualifications
*** Experience in PVD (Physical Vapor Deposition)/Metal Deposition process
* Experience in semiconductor packaging and heterogeneous integration (Bump, Fan-out, TSV, Hybrid bonding)
* Proficiency in both Korean and English
* 50% travel requirement between the US and Korea
** Functional Knowledge
*** Demonstrates depth and/or breadth of expertise in own specialized discipline or field
** Business Expertise
*** Interprets internal/external business challenges and recommends best practices to improve…