Principal Customer Engineering; CE Lead – Server Processor Platforms

Company:

Qualcomm Technologies, Inc.

Engineering Group >
Hardware Applications Engineering

Join a high-impact Customer Engineering team enabling next-generation server processor platforms for one of the world’s leading semiconductor innovators. As a Customer Engineering Lead, you will serve as a technical interface between strategic customers—including hyperscalers, OEMs, and ODMs—and internal product teams, helping to launch and sustain industry-leading server SoCs. This role is ideal for a seasoned technical expert and communicator who thrives in a fast-paced, cross‑functional environment.

You will drive customer adoption from concept to commercialization and mass production, representing the voice of the customer internally while delivering best-in-class technical support externally. You will be the founding member of a to-be-hired server CE team and will help shape the team’s future structure and priorities. While this role will initially be hands‑on, it will evolve into a technical leadership position as the team grows.

You’ll work closely with internal design, systems, and validation teams, and with external partners across thermal, power, SI/PI, and firmware disciplines. You’ll become deeply familiar with reference platforms and platform implementation guides to ensure customer system designs meet the highest performance and reliability standards.

• Bachelor’s degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 8+ years of Hardware Applications Engineering or Hardware Design experience, or related work experience.
• Master’s degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 7+ years of Hardware Applications Engineering or Hardware Design experience, or related work experience.
• PhD in Electrical/Electronics Engineering, Computer Engineering, or related field and 6+ years of Hardware Applications Engineering or Hardware Design experience, or related work experience.

• Lead hardware support for strategic customers adopting server processor SoCs, including hyperscalers, OEMs, and ODMs.
• Act as the primary technical interface for customer hardware teams during design, bring‑up, validation, and deployment phases.
• Perform detailed reviews of customer schematics, PCB layouts, thermal designs, power delivery networks, and signal integrity plans.
• Support SoC interface validation and debug across DDR, PCIe Gen6/Gen7, CXL, Ethernet, and other high-speed interfaces.
• Collaborate closely with internal engineering, software, validation, and product teams to address technical challenges and customer feedback.
• Identify gaps in customer and internal design expectations and propose practical solutions or mitigations.
• Familiarize with reference platforms and platform implementation guides developed by internal teams to effectively support customer development.
• Deliver high-quality technical documentation, training, and onboarding material for customer enablement.
• Drive continuous improvement of support processes and infrastructure to scale across customer engagements.
• Help shape the future of the server CE team and serve as a technical leader as the team grows.

• 10+ years of experience in server platform design, bring‑up, or customer-facing technical roles.
• Prior experience supporting hyperscalers, OEMs, or ODMs in server hardware deployment.
• Deep understanding of high-speed board design principles including DDR5, PCIe Gen6/Gen7, CXL, Ser Des, and Ethernet; PDN design, SI/PI simulation and debug, EMI/EMC mitigation.
• Experience with system bring‑up and debug tools: oscilloscopes, logic analyzers, BERTs, etc.
• Familiarity with system firmware (UEFI, BMC, BIOS) interactions during hardware validation.
• Exposure to server platform compliance and interoperability standards (e.g., OCP, JEDEC, PCI‑SIG).
• Programming or scripting experience (e.g., Python, shell) to aid automation or debug.
• Excellent communication, organizational, and leadership skills.
• Demonstrated ability to influence internal teams and manage customer engagements with high autonomy.

• Familiarity with…