IT AV & Webcast Admin

What you will be doing:

• Run corporate webcasts and provide support for UC technologies such as Webex, Microsoft Teams and Cisco video conferencing.
• Provide support to UC engineers for telecom projects, perform statistical analysis, analyze datasets and generate reports.

• Planning, executing, tracking multiple meetings.
• Ability to keep up to date on virtual event technology.
• Liaison between facilities, booking team.
• Coordinating webcast production.
• Scheduling, booking, planning events, conduct dry‑runs, pre‑production and post‑production.
• Attend meetings with stakeholders to identify issues and make recommendations.

• Working knowledge of supporting meeting platforms such as Microsoft Teams, Webex, Zoom, etc.
• Experience with events platforms such as Microsoft Teams Live Event, Microsoft Stream, Webex Event Center, vMix, Pearl 2, IBM Ustream, and Web Premiere Pro.
• Provide expert conference‑room AV support, including troubleshooting and resolving technical issues promptly and effectively.
• Demonstrate proficiency in working with and supporting Cisco video‑conferencing equipment, ensuring seamless and high‑quality video conferencing.
• Familiarity with Poly phones and their setup within conference rooms, ensuring efficient and clear communication capabilities.
• Assist in troubleshooting Microsoft Teams meetings, offering guidance and solutions to ensure successful virtual collaborations.
• Deliver IT AV support for large‑group meetings and events, ensuring smooth operation and technical assistance as needed.
• Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.

• Minimum 3 years of experience in AV/telecom support technician.
• Minimum bachelor’s degree in computer science, engineering or related discipline.
• Experience using collaboration and conferencing tools such as Cisco Webex and Microsoft Teams.
• Experience with Vyopta, Pexip CVI, Magic Info, Novisign, Cisco TMS and Expressway is a plus.
• This is imp.
• Technical, analytical, and presentation skills with a high degree of self‑motivation and can‑do attitude and strong MS office skills.
• Ability to work in a dynamic environment and adhere to tight deadlines.
• Resilient and result‑driven to meet the required deadlines.
• Strong communication and interpersonal skills (verbal and written).