Part Time Brand Ambassador
Listed on 2026-01-27
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Overview
At Lucid we set out to introduce the most captivating luxury electric vehicles that elevate the human experience and transcend perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
Schedule OverviewThis part‑time position requires weekend availability for full shifts, as well as weekday evening flexibility. Schedule is subject to change based on business needs.
- Saturday
: 8‑hour shift - Sunday
: 8‑hour shift - Monday–Friday
:
Evening availability (hours may vary) - Note
:
Schedule is subject to change
- Welcome guests, resolve general inquiries, and schedule test drives
- Capture high‑quality leads in Salesforce, input customer interactions and outreach data
- Conduct customer assessment – ask questions to understand budget, preferences, and timeline
- Listen to customer needs, recommend suitable vehicles, and collect required customer information
- Refer high‑potential leads to Sales Specialists and direct guests to the most appropriate point of contact
- Develop deep knowledge of Lucid brand, vehicles, and services
- Stimulate customer consideration by explaining features, specifications, and pricing of all models
- Provide backend operational support to ensure completion of order paperwork and clarity on order/vehicle status
- Manage facilities – ensure food and beverage replenishment, report maintenance requests, and maintain vehicle readiness (cleaning, charging)
- Support Studio Manager in execution of Retail Ops playbook (opening/closing checklist)
- Assist with daily operations as needed
- Exceptional people skills; excellent communication is key
- Ability to deliver an outstanding customer journey for guests entering the Studio
- Experience in a customer‑facing industry (food service, retail, hospitality, etc.)
- Patience and professionalism in an ambiguous retail environment
- Passion for the EV industry and building the Lucid brand
- Flexible availability, including extended holiday hours, holidays, and weekends
- Minimum 18 years old
- High School diploma or GED required
- Prior experience with a CRM tool such as Salesforce highly preferred
- Authorized to work in the USA (visa sponsorship not available)
- Physical requirements:
ability to twist, bend, squat, reach, and stand for extended periods of time - Successful completion of a drug test and background check, including criminal records, is a condition of employment for Lucid sales centers
- Valid driver’s license with no suspensions within the past year
- Ability to obtain appropriate state licensing, where applicable
- Bilingual language skills preferred (specifically in Farsi and Arabic) to support diverse customer interactions
Base Pay Range (hourly): $26 – $36 USD
Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401(k). Eligible performers may also participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to program rules.
EEO StatementAt Lucid, we don’t just welcome diversity – we celebrate it! Lucid Motors is proud to be an equal‑opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
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