Event Producer

Overview

Role

Summary:

Internal Events Producer is responsible for producing high-quality virtual, hybrid, and onsite events. This involves comprehensive event planning, hands-on technical execution during live AV and webcast operations, and managing the delivery of post-production assets. The position demands strong technical skills, effective communication across email, chat, phone, and in-person interactions, and proficiency in operating platforms such as Microsoft Teams (Meetings, Webinars, Live Events), Webex Events, Zoom Webinar, vMix, as well as other production and administration tools.

• Pre-Production: Manage Service Now event tickets, oversee request intake, and track workflow for all event-related tasks.
• Advise stakeholders on the optimal platform selection (Microsoft Teams meetings, Live Events, Townhall, etc.) based on specific event requirements and objectives.
• Coordinate schedules with organizers, ensure content readiness, and facilitate run-throughs or dry runs to prepare for live events.
• Create and manage event links and invitations and prepare technical documentation to support presenters and participants.
• Live Production: Execute onsite or remote setup of rooms and event spaces, ensuring all technology and equipment are properly configured.
• Conduct thorough audio/video checks, technical validation, and environment testing to guarantee optimal production quality.
• Operate encoders, cameras, PTZ systems, switchers, and manage AV signal routing for seamless event production.
• Produce live events using Microsoft Teams, Webex, Zoom, or vMix, handling all aspects of technical execution.
• Moderate Q&A sessions, manage live interactions, and resolve technical issues quickly to maintain event flow.
• Perform video editing using Adobe Premiere Pro and Media Encoder to enhance event recordings as needed.
• Encode and publish event recordings to Microsoft Stream or other approved platforms for participant access.
• Provide stakeholders with detailed and comprehensive reports on attendance, analytics, and engagement following each event.

• 3–5+ years of professional experience in enterprise or broadcast-level webcast and event production.
• Strong customer service orientation and excellent communication abilities.
• Demonstrates consistent reliability and punctuality, ensuring timely setup and execution of all event tasks.
• Adaptable to changing schedules and flexible working shifts, including early mornings, evenings, and weekends as required.
• Consistently maintains a professional, hygienic, and business-casual appearance.
• Advanced proficiency in Microsoft Teams production workflows, including meetings, webinars, and live events.
• Thorough working knowledge of Microsoft 365 tools (such as Outlook, PowerPoint, Excel, and Teams).
• Comprehensive AV expertise, including the setup and operation of microphones, mixers, cameras, PTZ control systems, encoders, signal flow management, Crestron touch panels, and networked AV devices.
• Demonstrated skill with Adobe Premiere Pro and Media Encoder for video editing and post-production.
• Ability to quickly diagnose and resolve routing and encoder issues under pressure during live events.

• Experience with NDI and advanced vMix workflows, as well as strong file management skills.
• Proven track record in supporting executive-level meetings and high-visibility All Hands events with 10,000+ attendees.
• Familiarity with the Webex suite, Zoom suite, and expertise in using vMix for event production.
• Advanced knowledge of industry level AV systems and tools.