Sr. Deal Desk Specialist

Eightfold was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who they are and their network's strength vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals and how jobs and career decisions are made. Eightfold offers the industry’s first AI-powered Talent Intelligence Platform to transform how organizations plan, hire, develop and retain a diverse workforce, enabling individuals to transform their careers.

To date, Eightfold AI has received more than $410 million in funding and a valuation of over $2B from leading investors to further our mission of finding the right career for everyone in the world. If you are passionate about solving one of the most fundamental challenges of our society - employment, working on hard business problems, and being part of an amazing growth story - Eightfold is the place to be!

The Sr. Deal Desk Specialist will play a critical role in transforming and scaling Eightfold’s deal execution engine. This individual will evolve the Deal Desk from a reactive, transactional support function into a proactive, strategic business partner to Sales. The ideal candidate brings strong commercial acumen, deep pricing knowledge, and the ability to influence cross‑functional stakeholders to drive predictable, efficient, and compliant deal outcomes.

• Transform the Deal Desk function by shifting from reactive case handling to a proactive, strategic partnership with Sales.
• Provide strategic deal support to Account Executives and Sales leadership on complex opportunities, including deal structure, pricing strategy, and negotiation guidance.
• Lead commercial and contractual negotiations in partnership with Sales, collaborating directly with customer procurement and legal teams as needed.
• Develop deep expertise in Eightfold’s pricing models, discounting structure, and commercial levers to advise Sales throughout the deal cycle.

• Identify, design, and implement process improvements that streamline deal execution and reduce friction across the sales cycle.
• Maintain and enhance deal governance frameworks, approval matrices, and pricing policies to ensure consistency and compliance.
• Establish and track KPIs to measure performance, identify bottlenecks, and optimize operational efficiency.

• Partner closely with Sales, Legal, Finance, and Product teams to ensure alignment and seamless execution of customer deals.
• Engage directly with Regional Vice Presidents to support strategic territory‑level deal planning and coaching.
• Act as a trusted advisor to leadership on commercial strategy, packaging, and overall revenue execution.

• 2+ years of Deal Desk, Revenue Operations, Pricing, or related experience in SaaS or enterprise technology.
• Strong understanding of SaaS pricing, commercial contracts, and deal structures.
• Ability to navigate complex deals and influence cross‑functional stakeholders.
• Excellent analytical, communication, and problem‑solving skills.
• Experience working with Salesforce, CPQ tools, Clari, or similar systems.
• Highly organized with a track record of improving processes and driving operational efficiency.

We are a team of self‑starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in your work and see your work's positive impact on your colleagues, our customers, and the world. We believe in providing transparency and support so you can do the best work of your career.

We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in‑person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team. Starting May 1, 2025, employees residing near Santa Clara, California, will return to the office three times a week.

Employees residing near our London,…