Annual Giving Communications Manager

* Work with the Director of Annual Giving Strategies, development colleagues, and others across campus to assist in the execution of a yearly strategic solicitation calendar, including production and distribution tasks for each project. Assist with updates to the production schedule, keeping a master calendar for Direct Appeal, and ensure samples of all solicitations are documented in a timely fashion. Coordinate with the Alumni Relations Office for scheduling solicitations and other Development-related emails on the master Alumni Email online calendar.
* Assist in the intake of direct mail requests from campus partners. Submit database requests to the database system administrator and follow appropriate procedures to produce mail and email lists. Manage data query projects with the database team to ensure accuracy of lists.
* Generate and maintain the Development Office's website and coordinate with web staff from the Office of Marketing and Communications, as well as Development office content contributors. Web updates include content acquisition, making updates using the University's content management tool (Terminal 4, or T4), and ensuring online giving forms are up-to-date.
* Oversee digital fundraising channels, most prominently the Day of Giving website. Coordinate content for campus partner pages, manage the ambassador program, and aid in the strategy of events and challenges for Day of Giving.
* Manage CLARA (SCU'S CRM database) data requests for campus partners.
* Create electronic data files of mailing lists for annual giving and campus partners' communications.
* Review appeal copy for style, accuracy, grammar, spelling and punctuation, and prepare for publication. Coordinate mailings with print vendors, mail houses, campus mail services and postal authorities.
* Proof detailed data for personalization and verification for personalized mailings, as needed.
* Assist with simple video editing needs (clipping, splicing, adding lower-thirds, etc.) to help support our video outreach. .
* Assist the Director Annual Giving Strategies in building and scheduling emails,  and other online communications.
* Work with Reunion Giving team to coordinate direct mail and email solicitations for 11 reunion classes.
* Assist in the execution of special campaigns with web, online giving and mailing production support.
* Track and report results, and provide analysis of appeal strategy.
* Identify process improvement and implement solutions.
* Coordinate competitive price comparisons for service, working within budget specifications.
* Manage the Direct Appeal budget for specific projects (Schools/centers, etc.)
* Perform other responsibilities, as needed, to support the Development Department and University initiatives, including support of all Santa Clara Fund and University Relations events.
* Other duties as assigned.
* Demonstrated experience in project management.
* Experience providing exemplary customer service to internal and external clients.
* Understanding and appreciation of the vision and values of a Jesuit Catholic educational mission.
* Proficiency and experience in Microsoft Office products, spreadsheets, Google products (i.e. Google docs, Gmail, etc.), CRM/BBIS database, HTML email template build, basic HTML knowledge, and an ability and willingness to learn new software if needed.
* Proficiency in Adobe Illustrator, Photoshop, InDesign, Acrobat’s editing features, and T-4 or other web development programs.
* Excellent oral and written communication skills are required. Editing, proofreading, and basic copywriting skills are essential.
* Demonstrated interpersonal skills and the ability to collaborate, build alliances, and achieve results.
* Must be detail-oriented, analytical, and have outstanding organizational skills.
* Experience writing and/or editing marketing materials.
* Experience in Asana or other project management software.
* Ability to adapt quickly and a willingness to learn new systems and tools.
* Ability to motivate, build long-term relationships with, and gain the respect of internal
* and external colleagues.
* Ability to foster an inclusive work environment that invites engagement and…