Security Guard; Swing Shift

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

Immediate opportunity for an individual interested in working evenings!

All-Weather Foot Patrol opportunity for a "night-owl" who enjoys working outdoors and with minimal supervision.

Under general direction of Director of Safety and Security and Security Manager, the Swing Shift Security Guard ensures a safe closing of the zoo and patrols the grounds on a regular basis for the remainder of the shift. Responds in a timely and professional manner to a wide variety of routine and emergency situations.

• Closes Zoo at the end of the day, ensuring that all visitors have departed the Zoo in a timely manner and renders assistance to visitors whenever necessary.
• Secures the parking lot area and all access points to the Zoo.
• Monitors activity at all gates leading into the Zoo, ensuring that only authorized personnel gain access to the Zoo at all times during the shift.
• Ensures full coverage of scheduled shift, making appropriate contacts for assistance or relief from duty should an emergency arise requiring the guard to leave the Zoo before the scheduled end of the shift.
• Physically checks all spaces, gates, doors, locks, and windows, ensuring they have been properly locked or secured for the night.
• Turns off all unneeded building lights turns on security lighting.
• Changes light bulbs as needed to ensure security and common public spaces are adequately lighted.
• Patrols the entire park on foot on a regular and continuous basis throughout shift and reports all physical and security problems to the Director of Safety and Security and/or Santa Barbara Police Department.
• Maintains Nightly Log to accurately reflect hours during which rounds were made and breaks were taken, as well as record any discrepancies or incidents that present a security or safety problem.
• Utilizes guard tour system device when making rounds to check in at all guard tour stations on every round.
• Sets and maintains traps as directed for raccoons and other small mammals that pose a significant threat to the health of animals in the collection.
• Maintains open lines of communication with all departments in the Zoo, with special attention given to animal care staff concerns and issues.
• Renders assistance to all other Zoo departments and personnel as requested, including care taking or observational duties in the animal department, and assisting the Private Event Hosts during evening events.
• Operates a radio, cellular telephone, guard tour system device, pepper spray, and basic hand tools such as screwdriver, pliers, and hammer.
• Adheres to Zoo policies regarding tardiness, absences, and other attendance related issues.
• Adheres to the Zoo policies and procedures as outlined in the Employee Policy Manual.
• Apply and Exemplify “green” (sustainable) practices whenever possible.

• Greets every guest with a smile.
• Thanks guests for supporting/visiting the Zoo.
• Answers phone calls promptly.
• Insures the Zoo’s presentation standards for cleanliness and maintenance are met by keeping work areas clean, picking up trash, reporting unsafe or unsightly conditions.
• Associates with guests to assist and share information.
• Responds to all guest inquiries, complaints, and comments according to Zoo guest relation procedures.
• Maintains a clean neat appearance and adheres to the Zoo’s uniform dress code.
• Takes responsibility to stay informed about happenings at the Zoo, such as reading employee communications and attending meetings.
• Reflects the qualities outlined in the Guest Relations Statement and the Employee Pledge.
• Performs other duties as required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and environmental characteristics described below are representative of the knowledge, skill, ability, and working and physical elements required of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school graduate or any equivalent occupation, which provides…