Front Kitchen Supervisor

Overview

Brief Summary of

Job Duties:

Under the direction of the Production Manager, the Front House Kitchen Supervisor ensures the highest quality of recipe preparation and presentation. Supervises service areas during meal hours, and monitors customer service to maintain our high standard. Responsible for organizing training sessions for new student kitchen employees and ensuring all kitchen employees are meeting safety and sanitation requirements. Acts as sole floor manager some weekend meals and weekday evening meals.

This involves directing full-time and student staff in amounts of food to cook and serve for up to 1300 customers per meal. Works with other managers to provide floor coverage at lunch and dinner during all other work days.

Job Functions and Percentages of Time:

Employee & Meal Supervision - 60%

• Supervises student and career personnel to ensure the highest quality of recipe preparation and presentation.
• Reviews kitchen departments to see that adequate safety and sanitation standards are being met.
• Works to minimize the waste of food, equipment, and cleaning products.
• Helps to coordinate portion control.
• Helps to train new employees and retrain current employees in efficient work methods.
• Supervises service areas during meal hours ensuring that employees are providing excellent customer service and are working efficiently and effectively.
• Ensures that customers eat in a clean and sanitary environment. Follows existing departmental and university guidelines and policies where applicable.
• Facilitates teamwork and a team spirit among all staff and managers within dining services.
• Instills in the staff the importance of each member s contribution to the dining services team.

Scheduling - 20%

• Assists in covering all open/unfilled shifts and finds any extra kitchen help on a daily basis or as needed.
• Attends student kitchen employee and full time employee meetings on a regular basis.

Training - 15%

• Plans, facilitates and monitors the student cook training program in conjunction with the Personnel Manager and student managers.
• Assists in the selection of new student cooks.

Other Duties - 5%

• Assists in the selection of student employees for advanced positions and helps to update the promotion process when necessary.
• Coordinates part-time employees in the opening and closing of the building during shutdown periods, including the coordination of special clean-up crews.
• Ensures that all items personally received are counted, weighed, and examined for desired specifications.
• Helps coordinate the storage of food, equipment, and cleaning supplies.
• Helps supervise the rotation of stock.
• Uses computerized work order system to log work requests on equipment.
• Maintains log and tracks progress of current equipment issues. Assists with the inventory of the unit s off campus storage unit on a regular basis.

Required Qualifications:

Work Experience

• Minimum 2 years supervisory experience. Ability to utilize computers, learn new software, and work with Microsoft Word. Excellent communication and customer service skills including ability to actively listen and effectively convey information, policy and procedures both orally and in writing. Ability to effectively work in a high volume operation with continuous personnel actions. Ability to effectively work with other managers and full time staff as a team.
• Or Equivalent combination of education and experience

Preferred Qualifications

• Bachelor s degree or equivalent education/experience in restaurant or institutional food service operations, or
• Equivalent combination of education and experience

Special Conditions of Employment:

• Satisfactory criminal history background check
• Visa sponsorship is not available for this position
• UCSB is a Tobacco-Free environment
• Work hours/days may vary.
• Ability to lift up to 50 pounds and work standing for up to 8 hours per day.

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or…