Director of Operations

Job Title:

Director of Operations

Department:
Operations

Reports To:

Chief Operations Officer

Location:

Santa Barbara, CA

Position Type:
Full-Time, Exempt, On-site

The Director of Operations will oversee the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively.

• Participates in the hiring and training of managers and employees.
• Organizes and oversees the work and schedules of assigned staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

• Plans and organizes daily activities related to production and operations.
• Measures productivity by analyzing performance data, financial data, and activity reports; identifies opportunities for improvement.
• Evaluates and implements policies and procedures that will improve day-to-day operations.
• Ensures work environments are adequate and safe.
• Oversees manufacturing, materials handling, purchasing, and fulfillment departments, ensuring each is reaching goals set by departmental and company leadership.
• Determines labor needs to meet production goals.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.
• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Performs other related duties as assigned.
• Understands and operates under a quality system.

• Thorough understanding of practices, theories, and policies involved in business and finance.
• Superior verbal and written communication and interpersonal skills.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.
• US Citizen or green card holder required.
• Up to 30% travel to suppliers and manufacturing locations.

• Experience with ERP systems, ideally Microsoft Dynamics 365 Business Central.

• Bachelor’s degree in Business Management, Business Administration, or technical field desired; M.B.A. preferred.
• Extensive and diversified background with at least 10 years of related experience.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to access and navigate the production facility.
• Must be able to lift up to 15 pounds at times.