Associate Director of Processing

Associate Director of Processing

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• Position Number:
• Payroll
  
  Title:
  
  FINANCIAL AID MGR 1
• Job Code: 0307
• Job Open Date: 12/4/2025
• Application Review Begins: 12/19/2025
• Department Code (Name): FINC (Financial Aid Office - Operation)
• Percentage of Time: 100%
• Union Code (Name): 99 Non-represented
• Employee Class (Appointment Type):
  Staff:
  Career
• FLSA Status:
  Exempt
• Salary Grade: MSP/24
• Pay Rate/Range:
  The budgeted salary range that the University reasonably expects to pay for this position is $97,200.00 to $/year. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $97,200.00 to $/year.
• Work Location:
  
  2101B SAASB
• Working Days and
  
  Hours:
  
  Monday - Friday, 8AM - 5PM
• Benefits Eligibility:
  Full Benefits
• Type of Remote or Hybrid Work Arrangement:
  Hybrid (Both UC & Non-UC locations)
• Special Instructions:
  For full consideration, please include a resume and a cover letter as part of your application.

The Office of Financial Aid and Scholarships plays an integral role in assisting UCSB students achieve their higher educational goals. Our office oversees and disburses approximately $400 million in student aid to over 16,000 students annually  work closely together in a fast-paced, detail-oriented environment, dedicated to supporting the mission of our Office and the University. OFAS Mission Statement:
The University of California, Santa Barbara Office of Financial Aid and Scholarships provides students with the financial resources and related services necessary to achieve their educational goals. We are committed to providing accurate, user-friendly, responsive, and respectful service to students and their families. We administer federal, state, and university aid and scholarship programs in accordance with applicable policies and regulations while striving to be an innovative and service-minded department.

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC.

Serves as a member of the Office of Financial Aid and Scholarships (OFAS) management group, provides direct leadership and management of the Operations Units, which includes Advising, Customer Service, Need Analysis, Direct Loans and Business Systems as well as providing leadership to the Fiscal Operations/Scholarship Programs unit. Oversees and reviews Federal, State, UC system-wide, student fee, and financial aid policies and advises the Executive Director and Vice Chancellor on the impact to UCSB students and the UCSB financial aid process.

Serves as the primary resource for the department and resolves the most complex problems. Clarifies and interprets federal and state statutes. Reviews the administration of all financial fund sources, totaling approximately $400 million. Responsible for all student aid program development, implementation, monitoring, assessment, and review. Interprets federal policy in compliance with the Department of Education's regulations and reporting format. Responsible for long range planning and the development of policies and services as they apply to need analysis and all major federal, state, and university aid programs.

Responsible for communicating and working cooperatively with campus departments. Addresses faculty concerns and oversees departmental interaction with academic departments, including college deans. Represents the Financial Aid Office and the Director at meetings and task forces. Chairs or serves on continuing or ad hoc administrative committees. Provides supervisory leadership for Operations staff, which includes recruitment, hire, training, evaluation, assignment of duties;

establishment of performance standards; and staff reviews. Provides leadership and general oversight to the Fiscal Operations/Scholarship programs unit through supervision of the Fiscal Manager. Responsible for an annual application cycle which reviews approximately 17,000 financial aid applications, using federal software to ensure adherence to federal aid eligibility regulations. Leads the annual testing process for all applicable programs related to the Need Analysis process including edits, web communication, verification documents and federal software updates.

Leads a team of Business Systems Analysts to identify areas that can be improved using technology and creates and implements solutions designed to improve UCSB's business processes. In the absence of the Director, the Sr. Associate Director assumes full management responsibility for the Office of…