CCS Caseworker

Salary
$30.31 - $36.16 Hourly

County of Santa Barbara Health is looking for an organized and self-efficient individual with a passion for helping children and their families navigate challenging healthcare needs. We are accepting applications to fill one (1) Bilingual English/ Spanish CCS Caseworker position for a Part-Time (0.5 FTE) vacancy on the California Children’s Services (CCS) team in Santa Barbara
.

Note:

The schedule for these in-person positions is Monday through Friday, 8:00 am to 5:00 pm.

We are also accepting applications to establish an employment list for future Full-Time, Part-time, Extra Help and 1414 vacancies for CCS Caseworker Santa Barbara.
1414 appointments may occur as a result of a leave of absence, and the duration of the appointment shall be subject to the return of the individual on leave. A person appointed under Civil Service Rule 1414 may be able to transition into a regular position in the classification without re-application or re-testing, depending on performance and department needs.

Please select the location(s) you would like to be considered for current and future vacancies. If you qualify for this position and pass the required selection steps, your name will be sent to the hiring manager(s) of the vacancy location(s) and department(s) where you have expressed that you are willing to work.

Benefits: The County of Santa Barbara offers generous benefits. To view more information, refer to the Benefits section of the posting.

In addition, applicants from other public sector employers may qualify for:

• Retirement reciprocity
• Time and service credit towards an advanced vacation accrual rate

Under general supervision, the CCS Caseworker determines eligibility and assesses fees for applicants. The position is responsible for receiving and processing referrals; determining residential and financial eligibility; and coordinating, authorizing, and monitoring approved services and associated costs. The incumbent manages assigned cases on an ongoing basis as part of a multidisciplinary team, communicates regularly with Cen Cal Health regarding case status, performs specialized case processing activities, and carries out related duties as required.

The IDEAL CANDIDATE will possess
:

• Typing and Software Proficiency: Excellent typing skills and proficiency with Microsoft Word and Excel.
• Healthcare
  
  Experience:
  
  Proven experience working in a healthcare setting.
• Health Insurance Knowledge: Familiarity with health insurance plans, including Medi-Cal, both Fee-for-Service and Cen Cal.
• Multi-Tasking Ability: Capability to handle multiple tasks with frequent interruptions.
• Communication and Documentation: Strong communication and documentation skills.
• Diverse Population
  
  Experience:
  
  Experience working effectively with diverse populations.
• Special Healthcare Needs
  
  Experience:
  
  Experience working with individuals who have special healthcare needs.
• Team
  
  Collaboration:
  
  Ability to work effectively as part of a team.

California Children's Services (CCS): The CCS program is a state mandated program that provides diagnostic and treatment services, medical case management, and physical and occupational therapy services to children under age 21 with CCS-eligible medical conditions. CCS is administered as a partnership between county health departments, Cen Cal Health and the California Department of Health Care Services (DHCS). To learn more about our program and the impact we have on our county’s children, please visit: a shortened URL is provided in the posting.

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• Explains program eligibility, policies, and other information to clients/family members, healthcare providers, school nurses/officials, Cen Cal Health and the public.
• Process new referrals, authorization requests, and reports.
• Interviews potential client/family members to determine financial/residential eligibility; determines fees in accordance with State guidelines.
• Refers family to Department of Social Services for Medi-Cal application when appropriate.
• Enters required and appropriate case notes into the State database.
• Communicates case closures and impending case closures to all parties involved.
• Receives authorizations/denials; notifies families and providers of coverage status.
• Maintains ongoing communications with all clients/families in compliance with case management criteria.
• Opens, closes, and denies cases as appropriate and communicates outcomes with the appropriate parties of case status.
• Consults with other program staff regarding cases as appropriate.
• Answers the telephone, provides information, takes messages and/or directs calls as appropriate.
• One year of experience providing client services or clerical support in a medical or social service setting;
  OR
  , one year of experience performing duties equivalent to Health Services Aide or Social Service Case Aide with Santa Barbara County;
  OR
  , a combination of…