Crew Member, Restaurant​/Food Service

Join to apply for the Crew Member role at Picture Show Entertainment, LLC
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A Picture Show Crew Member creates a warm and welcome environment for all guests by providing exceptional customer service. All associates may be considered for cross‑training and some may be assigned duties in one or more areas at management discretion.

• Employee discounts
• Free movies
• Growth opportunities
• Flexible schedule

• Provide exceptional customer service by answering guest questions or directing them to the appropriate place in a friendly and courteous manner.
• Clean and maintain a safe and orderly environment in the exterior and interior areas of the theater.
• Complete transactions by greeting guests, operating point‑of‑sale (POS) terminals, handling food items, making change accurately, and graciously assisting all patrons.
• Effectively multitask as needed, including customer service, cash handling, tearing tickets, and checking IDs when needed.
• Demonstrate consistent and effective sales techniques by meeting expectations for loyalty accounts, suggestive selling, and upselling soft drinks, combo deals, candies and other food items.
• Monitor auditoriums frequently for picture and sound quality.
• Follow all Picture Show policies and procedures to ensure an environment that is safe, clean, and in good repair.
• Maintain consistent personal attendance for all scheduled shifts.
• Distribute, ensure proper working order of, and understand how to operate American Disabilities Act (ADA) equipment.
• Learn and understand the proper procedures for safely and correctly operating and cleaning equipment.
• Perform daily stocking and general maintenance duties.
• Work and meet deadlines with minimal supervision.
• Follow procedures to ensure a safe work environment and the safety of guests.
• Perform custodial duties as necessary, including vacuuming, mopping, seat‑cleaning, sanitizing restroom fixtures, etc.
• Monitor auditoriums for picture, sound quality, temperature, lighting levels, audience behavior, and film piracy.
• Follow instructions on safe use of all chemicals/cleaning materials after training.
• Ensure proper security of cash, receipts, and tickets.
• Enforce movie rating system.
• Assist with other crew functions and perform other duties as directed.

We embrace the concept of Servant Leadership. A Servant Leader puts the needs of the employees first and helps them develop and perform at their highest level. While traditionally employees exist to serve the leader, Servant Leadership requires just the opposite. At Picture Show leaders exist to make sure the needs of the people who follow them are met. When placed in a position of leadership, it is not for you to pursue greater wealth or a sense of power.

Instead you are called upon to help ensure the personal growth, success, and productivity of the team. The team's needs always come before the leaders.

• Entry level

• Full‑time

• Other

• Restaurants

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