Executive Director, Solutions Management

Overview

Work Location:

Onsite at Profit Recovery Partners (PRP) Santa Ana office. This position supports real-time teamwork, immediate problem-solving, and a strong sense of community among team members.

An Executive Director in Solutions Management is responsible for all aspects of client account management, including maximizing client savings by expanding scope, identifying new and creative ways for PRP clients to save, and maintaining client retention. This role requires leaders with strategic and operational/tactical expertise. Collaboration across departments and with PRP leadership is essential. You will build trusted advisor relationships with clients’ C-level leadership and key stakeholders through effective management of implemented client savings programs.

Objection handling and resolving complex situations are required. This is a leadership position with management, training, and development responsibilities for team members.

• Responsible for meeting or exceeding department and personal performance against key performance indicator goals
• Sell new projects and renewal contracts to existing clients with a high level of urgency via:
• Building meaningful relationships with C-Suite executives
• Identify and continually deliver new value to existing clients

• Maximize client savings achieved and value to retain targeted accounts after initial engagement
• Maintain C-level engagement by meeting regularly, in person, to confirm savings achieved, obtain approval to implement additional savings, and build trusted relationships
• Identify, track, manage (define root cause and effective countermeasures), and quickly resolve project issues
• Establish, maintain, and track performance through dashboards that reflect contributions from all team players

• Responsible for owning and keeping up-to-date new project and renewal forecasts

• Leadership and management responsibility for 2-4 direct reports
• Evaluate and mentor staff, fostering personal and professional growth resulting in team retention, promotions, and increased responsibility
• Establish productive working relationships with partners in other operational groups within the company
• Quickly garner internal resources from all departments to collaborate and move projects forward when faced with adversity
• Identify and lead company and department improvement initiatives through to implementation
• Collaborate with internal subject matter experts to gain knowledge, ensure inter-departmental cooperation, and adopt best practices to execute client initiatives
• Partner with clients to ensure compliance with service agreement
• Responsible for overall team strategy and contribute heavily to development and execution of PRP vision

What You Need:

• Bachelor’s degree required
• 15+ years of relevant experience in consulting or a related field
• 4+ years of management/supervisory experience
• Excellent verbal and written communication skills
• Experienced in Microsoft Office Suite
• Sales ability with a track record of working with C-level clients
• Attention to detail with strong quantitative and analytical skills
• Ability to lead others to complete complex projects on time
• Very high degree of urgency
• Proven ability to handle objections to finalize audit categories with client
• Alignment to company values

Profit Recovery Partners is a management consulting firm specializing in enterprise cost optimization and spend reduction. We partner with Fortune 1000 corporations, leading law firms, private equity firms, and private enterprises across North America to design, implement, and sustain transformative cost-reduction strategies. Leveraging deep category expertise, proprietary analytics, and supplier-negotiation intelligence, PRP delivers measurable financial impact and operational efficiency. Our client engagements have generated more than $10.6 billion in verified savings, reinforcing PRP’s reputation as a trusted advisor to executives seeking lasting performance improvement and sustainable cost reduction results.

At PRP, we offer more than just a job — we provide a dynamic, supportive environment where you can thrive personally and professionally. Here’s…