Porter- Observatory OC

Porter – Observatory OC

Live Nation Entertainment – Santa Ana, CA

• Perform table maintenance duties according HOB service standards
• Perform Opening/Running/Closing duties according to HOB Service Standards
• Respond to guest inquiries and requests in a courteous and polite manner
• Maintain line of sight/atmosphere control by circulating through work area throughout shift
• Keep floor neat, clean and free of food, trash and other obstacles throughout shift
• Clean all spills immediately, use floor signs to caution guests and staff
• Put all trash and recyclable products in proper receptacles
• Clean and stock line to par throughout shift
• Follow housekeeping standards per policy
• Operate trash compactor per procedures policy
• Ensure that trash cans/slim jims are clean, free of odor and lined
• Keep all dust pans clean and free of stuck on debris/odor
• Separate glass, cardboard and plastics per local codes
• Pre‑roll and store table paper, per venue specifications
• Keep current on all standard operating procedures
• Stamp table paper with Music Hall advertisement stamp per venue policy
• Turn all lost and found items into MOD
• Attend pre‑shift meeting conducted by MOD prior to start of each shift
• Assist Other Employees as needed
• Clean and dust all areas of venue
• Sweep and mop floors
• Clean and maintain restrooms
• Refill toilet paper, paper towel, sanitary napkin and soap dispenser
• Clean and polish hardware such as doors, woodwork, door handles, push plates, kick plates, metal handrails, cigarette urns and drinking fountains
• Vacuum and spot clean rugs
• Replace burned out light bulbs or report same to supervisor
• Maintain service rooms and storage areas in a clean orderly manner
• Maintain adequate supply of cleaning equipment, materials and supplies
• Use cleaning tools such as mops, brooms, squeegees, cleaning cloths, sponges, pails, brushes, vacuum cleaners, etc.
• Remove wastepaper baskets and containers, and empty same into trash containers and clean area after trash has been picked up
• Report all repairs required and safety and fire hazards to supervisor
• Observe safety standards and practices
• Additional general cleaning of venue
• Perform related duties as required or assigned within job classification

• (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
• Three or more years in cleaning services or related type work
• Ability to read, write and follow written instruction
• Detail‑oriented and team player with a positive “can‑do” attitude
• Early Morning & Day time availability
• Sense of Urgency
• Time Management
• Kitchen sanitation standards
• Critical thinking and decision making
• High School diploma
• Tolerance of all cultures, music and art forms

• High volume kitchen operations
• Food Service as either an Expeditor or Server in a high‑volume environment
• Exceptional communication skills

• Work environment is fast‑paced
• Position requires extended periods of prolonged standing, bending, stooping, reaching, and working on your feet
• Must be able to lift or move up to 50 lbs using proper lifting techniques
• Tolerance of loud noises

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS),…