Director, Business Systems

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

We’re looking for a Director, Business Systems to lead the strategy, transformation, and day‑to‑day operations of Collectors’ core financial and business systems. You’ll own the technology backbone that powers our Finance organization—spanning Net Suite (ERP), Adaptive Insights (FP&A and planning), Workday (HCM and payroll), and Salesforce (CRM)—and serve as the bridge between Finance, IT, and the business. This is a high‑impact role for someone who thrives at the intersection of accounting, technology, and process improvement.

You’ll drive system transformation initiatives alongside optimizing the current environment, manage a portfolio of external implementation partners and vendors, and ensure our systems scale with one of the fastest‑growing companies in the collectibles industry.

You’ll report to the SVP, Financial Operations and work from our Santa Ana, CA corporate office headquarters.

• Define and execute the multi‑year roadmap for Collectors’ financial and business systems, aligned with the company’s growth strategy and operational priorities across all subsidiaries (PSA, PCGS, Beckett, SGC, and Card Ladder).
• Lead system transformation initiatives including ERP optimization and expansion (Net Suite), planning and forecasting modernization (Adaptive Insights), HCM and payroll system enhancements (Workday), and CRM improvements (Salesforce).
• Evaluate and recommend new tools, modules, and integrations to close functional gaps, improve automation, and reduce manual processes across Finance, HR, and Operations.
• Build business cases for system investments; manage budgets, timelines, and executive reporting for all active and planned system projects.

• Own relationships with external implementation partners, systems integrators, and software vendors; negotiate contracts, manage SOWs, and hold partners accountable to scope, quality, and timelines.
• Serve as the primary point of contact for Net Suite, Adaptive Insights, Workday, and Salesforce vendor relationships, including license management, support escalations, and product roadmap alignment.
• Evaluate, select, and onboard new vendors and consultants as transformation initiatives require; build a reliable bench of partners who understand Collectors’ business.
• Manage a portfolio of concurrent projects across multiple vendors, ensuring cross‑workstream dependencies are identified and risks are mitigated.

• Serve as the functional owner of Net Suite across all Collectors entities; oversee configuration, customization, integrations, and ongoing administration.
• Partner with the Corporate Controller, Order‑to‑Cash, GL Accounting, AP, and Payroll teams to translate business requirements into system solutions that improve close efficiency, reporting accuracy, and internal controls.
• Drive Net Suite optimization initiatives including chart of accounts standardization, multi‑subsidiary consolidation improvements, workflow automation, and reporting enhancements.
• Oversee integrations between Net Suite and upstream/downstream systems (Salesforce, payment processors, banking platforms, Workday, Adaptive Insights).

• Own the Adaptive Insights environment; partner with FP&A to enhance…