VP, Senior Application Support Manager – BSA & Risk
Listed on 2026-01-27
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IT/Tech
IT Project Manager, IT Business Analyst, IT Consultant
Description
We are looking to fill a newly created position – VP, Senior Application Support Manager, focusing on Bank Secrecy Act (BSA), Governance, Risk, and Compliance (GRC), and Anti-Money Laundering (AML). This person will serve as the bridge between the Risk and Operations teams and will be managing compliance and risk systems like Audit Board, Archer, and AML systems.
THE OPPORTUNITY
Experienced IT Applications Management individual with strong background and understanding of BSA, AML, Governance, Risk and Compliance applications, proven track record of partnering with business unit owners, users, and leadership, with excellent IT process/procedure to drive technology initiatives that support business and enterprise goals.
Responsibilities include team leadership, building business partnerships, analyzing partner needs, requirements & opportunities and advising, solutioning & establishing appropriate technical solutions. Works with team-members and stakeholders to elicit, analyze, communicate, validate and document requirements for changes to processes, reporting and information systems. Collaborates with IT staff for the planning and execution of projects related to the Department and Enterprise Applications. Makes decisions on projects, assignments, recommendations, and requests regarding Enterprise Applications work as directed by leadership.
Develops recommendations and plans for future projects and technology changes in implementation of strategy, projects, initiatives and issues management. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.
- Leadership and Strategy:
Develop and implement the IT strategy for BSA/AML/GRC applications, ensuring alignment with the overall business strategy by providing leadership & subject matter expertise to business partners and project team(s) to support applications, upgrades and process/technology changes. - Application Support:
Oversee the support, maintenance, and enhancement of BSA/AML/GRC applications, ensuring they meet the needs of the business. Supports and monitors IT processes to ensure operational effectiveness and audit compliance. Creates and maintains documentation of processes, reports, applications and procedures as per department policy. Ensures that all foundational institutional knowledge regarding systems, applications, processes and procedures are understood and saved/stored, maintained and implemented. - Partnership:
Collaborate with business unit owners, users, and leadership to understand their needs and ensure IT solutions are aligned with business objectives. Serves as a resource for the IT Enterprise Applications department in handling complex issues. Analyzes documents and data to facilitate requirements – proposes and creates technical solutions for the business unit. - Project Management:
Lead IT projects related to BSA/AML/GRC applications, ensuring they are delivered on time, within scope, and within budget. Analyze documents and data to facilitate requirements – proposes and creates technical solutions for the business unit. Conducts detailed systems analysis – defines objectives, facilitates the documentation of current systems, gathers information on future requirements, prepares systems design and specifications and defines security requirements by assigning work effort to direct reports or addressing directly. - Determines operational objectives by studying partnering business unit functions:
Gathers information, evaluates output, and specifies requirements and formats. Reviews documentation with business unit stakeholders, clarifies any questions or issues, and presents to the stakeholders for approval and implementation. Follows policies and procedures – completes tasks correctly and on time and works to ensure direct reports complete tasks correctly and on time – supports the company’s goals and values. Performs other duties and projects as assigned. - Team Management/Team Member:
Manage and mentor a team of IT professionals, fostering a culture of continuous improvement and professional…
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