IT Field Support Associate

IT Field Support Associate – Behr Paint Company

Our IT Field Support Associate helps ensure that all on‑site IT operations run smoothly across multiple facilities. You will follow established procedures, resolve technical problems, and escalates more complex issues when needed.

Shift / Hours
:
Monday – Friday (Full‑time) |
Salary
: $22.75 – $35.75 USD

• High school diploma or equivalent required; college coursework, military experience, or equivalent training preferred.
• 2–5 years of hands‑on IT support in a professional environment.
• Provide first‑level, hands‑on technical support for hardware, software, and connectivity issues in accordance with established IT procedures.
• Install, configure, and deploy approved hardware, software, peripherals, and network cabling under defined standards and guidanceisay.
• Support and maintain wireless equipment at local and remote sites to ensure system availability and uptime.
• Troubleshoot and diagnose technical issues onsite and remotely; escalates unresolved or complex issues to senior IT staff as appropriate.
• Maintain accurate inventory records, wiring diagrams, and documentation; process requests for equipment and software purchases in alignment with established approval processes.
• Travel to remote facilities to provide onsite support, assist with deployments, and support approved IT projects if needed.
• Comply with OSHA safety standards when operating mobile equipment and working in production or warehouse environments.
• Provide user training, basic documentation, and clear instructions to support effective and safe technology use.
• Work closely with senior IT staff and multi‑functional teams to support operational needs.
• Ability to work a flexible schedule, including nights, weekends, overtime, or extended hours based on production schedules or support needs.

• Role is on‑site Monday – Friday.
• Quarterly and holiday bonuses available.
• 15 paid days of vacation the first year plus 5 days of sick time off.
• 401(k) retirement plan with 4% match; annual retirement profit‑sharing payments.
• Competitive health plans for individuals and families.
• See  for a full list of benefits and perks.

BEHR (the “Company”) is an equal‑opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination, and all other terms and conditions of employment) based on race, color, sexnt, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

BEHR is an E‑Verify employer. E‑Verify is an Internet‑based system operated by the مستقیم Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States. For more information: E‑Verify Participation Poster (English & Spanish), E‑Verify Right to Work Poster (English & Spanish).