Information Security Manager-IAM

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Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years.

We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit

Manage the day-to-day services and/or delivery related to the First American Identity & Access Management (IAM) program. Work under guidelines, policies and standards established by the Information Security Office. Ensure proper availability of Identities for the enterprise.

• Manage a group of technical professionals (typically skilled exempt level employees) who have responsibility for operations and project outcomes. Provide direct and indirect supervision of teams.
• Manage and operate the Identity and Access Management (IAM) systems for the enterprise.
• Manage and operate other IAM related technologies such as SAML, federated authentication, Access Manager Authentication proxy, two factor authentication, Single Sign ON, and authentication integration with major enterprise systems.
• Manage and operate the enterprise PKI environment, including support of S/MIME signing and encryption, and security best practices.
• Develop trust-based relationships with customers to fully understand and deliver solutions to meet their business needs, while using diplomacy and relationships to advance the information security risk management program within the System’s consensus-driven culture.
• Ensure compliance with information security standards, policies and procedures. Communicate and implement industry best practices and solutions employed in the information security space.
• Contribute to project reviews and approve detailed designs and cost estimates for projects.
• Set priorities on daily operations, provide input to and administer cost center spending.
• Participate in long-range departmental planning.
• Recommend methodologies.
• Interface with management inside and outside of the company to provide input to operational decisions and to clarify or modify project plans, and/ or schedule requirements.
• Write and conduct employee performance reviews and provide ongoing performance feedback. Make hiring recommendations. May get input from Sr. Manager/ Director in these areas.
• Prepare and maintain job descriptions for positions that report to him/her.
• Regularly interact with senior management and peers in other departments for purposes of gaining cooperation, exchanging technical information, and presenting project plans and reports.
• Facilitate work and problem resolution between work groups. May lead cooperative inter-department projects and/or process improvement efforts.
• Required to perform duties outside of normal work hours based on business needs.

• Bachelor’s Degree or equivalent work experience
• Successful track record of managing operations; and designing, developing and managing the execution of projects in area of expertise.
• Excellent communication skills, as well as outstanding presentation and persuasion capabilities, with exceptional presence that elicits confidence and credibility. Ability to communicate effectively across a wide group of people and audiences.
• Working industry knowledge of Information Technology to lead in functional area. As part of the National IT leadership team, provide broad perspective and thought leadership to develop and implement key strategies and critical business priorities at the System level.
• Ability to effectively convey complex issues and communicate to a variety of audiences…