Regulatory Compliance and BSA Supervisor

Regulatory Compliance and BSA Supervisor

Position Summary: Under general supervision, the Compliance and BSA Supervisor supports the development, implementation, and maintenance of the Credit Union’s Compliance and Bank Secrecy Act (BSA)/Anti‑Money Laundering (AML)/Office of Foreign Asset Control (OFAC) programs. The role ensures day‑to‑day compliance operations are executed effectively, supervises compliance and BSA staff, and assists in monitoring regulatory changes, conducting reviews, and preparing reports for management.

This role additionally functions as a secondary support for fraud prevention operations.

Pay Range: $83,530.00/yr – $/yr

• Anthem HMO/PPO, Delta Dental, Unum options – from day one
• Life insurance at no cost to employees
• 401(k) – we match up to 6% of the employee’s contribution (dollar for dollar)
• Vacation hours – 13 days per year, rolls over year to year, increases with tenure
• Sick hours – 7 days per year, paid holidays
• Annual performance merit increases
• Professional and personal development programs, including educational grants up to $1k per year, and step progression opportunities
• Annual discretionary bonus
• Professional, friendly work environment focused on achieving goals, recognizing successes, and excelling at member service

• Perform written performance evaluations of Compliance and BSA associates; evaluate work performance and regularly schedule reviews, recommend promotions, salary increases, and corrective action; assist associates for growth potential through coaching, development planning, and training.
• Assist in key projects that drive internal and external process changes.
• Supervise daily operations of the Compliance and BSA/AML/OFAC programs; serve as a working supervisor, performing all duties and tasks in a backup capacity.
• Assign duties and work schedules to ensure efficiency and proper coverage.
• Act as the escalation point of contact for Compliance and BSA issues, problems, and questions directly related to compliance and BSA; assist members and staff with resolving difficult or complex issues with quick turnaround and accuracy.
• Perform routine service observations and provide feedback to staff members and update the department manager.
• Manage the department’s presence in the intranet, On‑Line Tools, and credit union website to ensure accuracy and relevance.
• Regularly communicate with front line associates and other departments about compliance and BSA procedures, changes, or other relevant updates.
• Monitor and review member transactions for suspicious activity and ensure timely filing of Suspicious Activity Reports (SARs).
• Assist in the development and maintenance of compliance policies, procedures, and risk assessments.
• Review disclosures, forms, marketing materials, and website content for regulatory compliance.
• Conduct internal compliance reviews and quality control; identify issues and recommend corrective actions.
• Maintain awareness of regulatory changes and assist in implementing necessary updates.
• Prepare and submit periodic reports to senior management and committees.
• Support vendor management activities related to compliance tools and services.
• Collaborate with auditors, examiners, and legal counsel during reviews and examinations.
• Promote a culture of compliance and risk awareness across the organization.
• Serve as secondary support for fraud prevention operations, reviewing reports, systems, and correlating data to identify potentially fraudulent transactions, emerging threats, and placing appropriate account restrictions to minimize loss.
• Foster a collaborative and respectful team environment aligned with the Credit Union’s values.
• Conduct special studies, collect a variety of data and information, analyze and summarize information, make recommendations, and provide statistical reports.
• Act as credit union liaison with members to respond and remedy issues, including contacting members to confirm the legitimacy of high‑risk transactions; work cooperatively with other credit union departments to correct undesirable account conditions and assist in finding timely solutions to problems.
• Protect the confidentiality of all…