Customer Care Manager: Lead at Scale
Job in
Santa Ana, Orange County, California, 92725, USA
Listed on 2026-02-04
Listing for:
Collectors
Full Time
position Listed on 2026-02-04
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
A leading technology firm for collectors is seeking a Customer Care Manager to enhance the operational strategy of their customer experience. This role requires guiding a team of Customer Care Representatives, implementing KPIs, and using data to drive decisions. Ideal candidates have over 7 years of customer service experience and proven supervisory skills. The firm offers competitive pay, health benefits, and a positive, flexible work environment.
Join a passionate team dedicated to supporting collectors' needs.
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