Escrow Assistant

Job Title:
Escrow Assistant

Location:

Santa Ana, CA
Pay Rate: $24.50 – $24.86 per hour
Job Type: Full-Time M-F 8 AM
-5 PM
LOA Coverage-9+ month contract with potential to extend

The Escrow Assistant provides administrative and customer service support to the Escrow department in a branch or office setting. This role supports residential escrow transactions by partnering with an Escrow Officer or assisting the escrow team throughout the closing process. The ideal candidate has a solid understanding of escrow procedures, strong attention to detail, and excellent communication skills.

• Intermediate-level role requiring a working knowledge of escrow processes and functional tasks
• May receive guidance from senior team members depending on task complexity
• Work may be reviewed for accuracy on new or complex assignments
• Provides broad administrative and operational support within the Escrow department
• Follows established procedures while identifying opportunities for process improvement

• Perform a wide range of administrative duties to support residential escrow transactions
• Open escrow orders and input closing statement information accurately
• Prepare and organize escrow documents for closing
• Handle disbursements and complete follow-up for escrow transactions
• Communicate requirements, updates, and instructions to clients and internal teams
• Interpret agreements related to escrow closings and prepare required transaction documents
• Maintain accurate records in company and client operating systems

• Minimum 2+ years of escrow-related experience
• Strong customer service and problem‑solving skills
• Excellent organizational and time‑management abilities
• High attention to detail and accuracy
• Proficiency in Microsoft Office Suite
• Strong verbal and written communication skills
• Ability to maintain professionalism and a positive service attitude
• Familiarity with escrow systems and operating platforms preferred

Bachelor's Degree Preferred. Minimum Requirement - HS Diploma or Equivalent

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records. For Los Angeles, CA applicants:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.