Sales Assistant

Key responsibilities

• Process and manage purchase orders (POs) received by the sales team.
• Coordinate shipment processing and related documentation.
• Communicate with customers regarding PO and shipment status, accounts receivable, and related matters (primarily in English).
• Communicate with Japanese headquarters and factories regarding orders, shipments, and other operational issues (primarily in Japanese, via email).
• Use OMS (Order Management System) for processing and tracking.
• Handle transactions and data input through customer portals as needed.
• Support sales reporting and data management using Excel, Word, and other Microsoft Office tools.
• Assist with Salesforce operations (experience preferred).
• Provide administrative support for various ad-hoc tasks as required.

• Language
  
  Skills:
  
  Business-level proficiency in both English and Japanese (reading, writing, and email correspondence required).
• Technical
  
  Skills:
  
  Proficiency in Microsoft Excel and Word (mandatory).
• Experience with OMS or similar order management systems preferred.