Technical Agent

The position aims of supporting the technical Departments based in Sanremo within the extended Riviera area by being an experimented & reliable team member for the implementation of current operations through high standard delivery of concierge, technical and logistic services through a variety of daily tasks for the successful fulfilment of clients ‘requests, the Company’s global operations, management directives and overall performance targets.

Please send an email with a brief presentation and your CV dated and signed to:  

DUTIES AND RESPONSIBILITIES under the responsibility of the Technical Manager
Customers’ welcome on site with the Technical Manager;
Reception of requests and execution of services.
Suppliers’ invoices verification according to quotations & service provided;
Company database datas entry (services ordered & delivered / contact details / documents compliance);
Invoices drafting;
Support the Managers on the overall activities.

QUALIFICATIONS REQUIREMENTS

2 or more years of Maritime / Yachting agency experience (not compulsory);
Certificate of higher education;
Basic knowledge of the Yachting Industry and its stakeholders;
Onboard experience is a plus;
Bilingual in the  English  Italian Languages (written & verbal), any other language is a plus;
Information Technology proficiency “Microsoft office”;
Proficiency on database management tools.

SKILLS AND EXPERIENC E

Advanced communication & interpersonal skills;
Multi-cultural & cross-cultural awareness;
Customer service experience;
Luxury sector service experience;
Excellent analytical skills;
Capable of working independently / autonomously.
Organizational and time management skills.

KEY BEHAVIORS

Accountability on duties
Polite & politically correct behavior;
Team player with a collaborative spirit;
Flexibility (time, tasks, projects, travel, out of hours);
Proactive & a self-starter;
Resourceful & problem solving;
Strict confidentiality in regard to the Company’ activities, members and clients.

ADDITIONAL NOTES

Working out of hours subject to the needs of the service and approval from the line manager;
Strict conduct & performance management;
Non-disclosure;
The overall content & duties of the job description is subject to the needs of the service;