Control Room Alarm Monitor

Overview

This position is responsible for monitoring and receiving equipment and system alarms and initiating a prompt and accurate response.

This position is a 12-hour rotating shift.

• Visually monitors all equipment and system alarms
• Evaluates all alarms and selects and reviews the process where the alarm is occurring
• Respond to and acknowledge equipment and system alarms
• Contact the appropriate responsible party for investigation and resolution utilizing a telephone or two-way radio
• Initiate an alarm Work Order when needed and document actions taken, process work orders from entry through close out
• Track and document root cause, investigation, and corrective actions of work orders from alarms
• Reconcile alarms with alarm printout at the end of each shift
• Monitor and document planned alarms
• Comply with all safety procedures, maintaining good housekeeping and safety of work areas.

• Basic knowledge of Computers and Microsoft Office (Word, Excel)

• The ability to communicate and collaborate across many levels within JLL and Client
• Friendly, cooperative, customer service-minded attitude; team player
• Excellent verbal and written communication skills
• Sound judgment, initiative, resourcefulness and the flexibility to operate independently in a fast-paced environment
• Ability to multitask and work without direct supervision
• Accurate and efficient data entry and follow up skills
• Ability to adjust and adapt to a constantly changing environment
• Must have willingness to learn

• Knowledge of Delta V and BMS alarm systems
• Knowledge of EAMS or other CMMS Experience