Field Product Advisor

Field Product Advisor page is loaded## Field Product Advisor locations:
Sanford, NCtime type:
Full time posted on:
Posted Yesterday job requisition :
R21941#
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* Job Description:

**### The Field Product Advisor serves as a key post-sale resource supporting our top pool professionals and driving field performance. This role delivers expert-level product and technical support with collaboration with Sales, Warranty, Regional Support Partners, and Training Leadership.  It is responsible for managing technical relationships, supporting in-field education efforts, and ensuring consistent application of product knowledge and installation best practices.  

This position reports to the Regional Technical Supervisor and plays a pivotal role in strengthening customer confidence, accelerating adoption, and reinforcing quality through trusted field presence.
** Key Responsibilities
*** Deliver on-site and virtual technical support in partnership with Sales, Warranty, Support, and Regional Technical Supervisors, ensuring timely and accurate field guidance
* Facilitate product training and live demonstrations at customer locations, distributor branches, regional training events, and trade shows, supporting national training governance standards
* Support product launches by assisting with field validation, warranty readiness, and feedback loops to Product and Engineering teams
* Build and manage relationships with third party service partners, reinforcing product performance and adhere to Pentair standards
* Act as a field liaison between Sales, Product Management, Customer Support, and Training & Education
* Gather and share actionable insights from the field to improve training content, warranty analysis, and product updates
* Travel required up to 60% depending on region and event activity
** Qualifications
* ** 5+ years of experience in technical support, product training, or field service within a manufacturing, mechanical, or industrial setting
* Strong interpersonal and communication skills, with the ability to simplify complex technical concepts
* Demonstrated ability to manage and collaborate with third-party service providers
* Preferred: background in pool equipment, HVAC, plumbing, electrical, or similar trades, bachelor’s degree#
** Equal Opportunity Employer
** Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.[](blob:)0:00 / 2:01
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