EMTb - Urgent Care

About ConvenientMD

At Convenient

MD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. We’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

Convenient

MD is seeking a dedicated EMT‑B to join our growing healthcare team, delivering exceptional urgent care to patients across New England. This role offers a unique opportunity for EMTs to expand their clinical skills, working closely with providers and clinical staff to deliver high‑quality patient care.

• Patient Interaction
  • Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Offer guidance on lifestyle modifications, preventive healthcare measures, and follow‑up care.
  • Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
• Clinical Responsibilities
  • Support clinical operations and patient care.
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
  • Perform basic clinical procedures such as taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
  • Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Collaboration with Clinical Team
  • Work closely with other members of the clinical team to ensure seamless coordination of patient care.
  • Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
  • Collaborate with providers on discharge plans and may help with discharge.
  • Welcome and support the training of new team clinic team members.

• Must be able to work 12‑hour shifts in consecutive and/or non‑consecutive days:
  • Full‑time:
    Must be able to work three (3) 12‑hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.
  • Part‑time:
    Must be able to work two (2) 12‑hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
  • Per diem:
    Must be able to work four (4) 12‑hour shifts per month, ideally working one (1) shift each week.
• Flexibility to work nights, weekends, holidays.
• If needed, must be able to work at a minimum of three (3) other Convenient
  
  MD locations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.

• Education:
  
  High school diploma or GED required.
• Certification or demonstrated prior experience:
  Nationally certified and licensed EMT with at least one (1) year as an EMT.
• Basic Life Support (BLS) certification:
  American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online‑only classes.
• Compassionate, authentic, and patient focused:
  Support patients through kindness; demonstrating understanding for others and contributing to the creation of a community of belonging.
• Proactive and confident communicator (written and verbal):
  Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Trustworthy:
  Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross collaborator:
  Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player:
  Enjoys collaborating with others and being a part of a strong team dynamic.
• Technically savvy:
  Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems.

• 1‑2 years of patient triage experience in…