Patient Services Representative

Overview

Nasson Health Care is a Federally Qualified Health Center with clinical sites in Springvale and Biddeford, Maine. We serve York County and neighboring communities through provision of fully integrated medical, dental and behavioral health care.

Patient Services Representative — 40 hours/week; 52 weeks/year.

The Patient Services Representative works collaboratively with a team of health professionals to support provision of comprehensive primary care, utilizing the Patient-Centered Medical Home framework of care delivery. Performs a variety of administrative support duties related to patient registration, appointment scheduling, appointment check-in and check-out, insurance verification, answering phones, scanning documents and managing communications with patients. Provides patients with clear explanations of health center services offered and eligibility.

• One year of experience in a medical or dental practice is preferred, but not required.
• Oral and written communication skills at a level typically acquired through at least a high school education.
• Strong computer skills with proficiency in Microsoft Word, Excel, Outlook and an Electronic medical record system preferred. Next Gen experience preferred.
• Capability to perform effectively under pressure, practice strong organizational skills and prioritize multiple time-sensitive tasks.
• Ability to be task oriented and patient focused; in possession of excellent phone and customer service skills.

• Health, dental, vision and basic life insurance
• HRA;
  Income protection; FSA; 403(b)
• PTO;
  Paid holidays;
  Personal Day
• Employee Assistance Program

To be considered, please include a cover letter with your resume. Completed application packets may be reviewed upon receipt.

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