Stability Case Manager - Insource

Overview

The Housing Stability Case Manager has the primary responsibility to stabilize housing for homeless, formerly homeless, and at-risk of becoming homeless clients. These services include but are not limited to: housing relocation, eviction prevention, housing search, landlord liaison activities, financial coaching, and housing counseling. This position will implement new housing and employment strategies aimed at linking housing case management and employment services with the goal of making rapid client progress toward living-wage employment and housing stability.

This position will take a vital role in helping clients achieve self-sufficiency through housing stability.

Salary will be determined depending on qualifications of candidates who exceed the minimum requirements as outlined within the job description. Additional compensation based on licensure.

These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.

• Conducts strengths-based assessment of housing barriers, and works in partnership with client to develop plans for obtaining and maintaining permanent housing.
• Works in partnership with clients to develop strategies and short- and long-term goals for obtaining and maintaining employment.
• Provides advocacy-based case management to clients to support progress on goals aligned with their individual Self-Sufficiency case plans.
• Conducts financial coaching sessions with clients that include helping them understand housing requirements, create and adhere to budgets, and build other skills needed for independent living.
• Tracks participant activities, ensures timely and accurate collection of program data, and inputs client data into the Homeless Management Information System.
• Conducts intake and needs assessment interviews with applicants; verifies and analyzes collected data, and makes recommendations for eligibility/non-eligibility.
• Completes income certifications for applicants to ensure the household is eligible for housing programs.
• Maintains accurate case files, completes all appropriate forms, and documents all case activity.
• Provides referrals to other local service providers as may be necessary to ensure maximum delivery of available services to eligible applications.
• Develops and maintains effective working relationships with public and private service providers within the community.
• Conducts home and site visits.
• Completes all required case management activities in a timely and accurate manner. Assists applicants in applying for other available benefits (such as SSI and Food Stamps).
• Additional Duties:
  Performs other related work as required.
• In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties.

• Bachelor’s Degree in Social Work or a closely related field and three(3) years’ experience in the Social Services field. A comparable amount of education, training, or experience may be substituted for the minimum qualifications.
• Knowledge of social services procedures, practices and methods; applicable federal, state and local laws, rules and regulations relating to provision of public assistance, and social welfare; case management methods and techniques; services offered by the county and other local public and private community-based service agencies.
• Ability to resolve conflict and crisis intervention; achieve and maintain effective relationships with applicants, other professionals and the general public; prepare correspondence and comprehensive reports.
• Ability to work in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.
• Microsoft Office:
  Word, Excel, Access, PowerPoint.
• Must possess and maintain a valid Florida Driver’s License.
• All employees must attend Seminole County Required Trainings. Department Specific trainings per position may be required.