Customer Account Associate

Ignitix Connection is a business development focused marketing firm that partners with nationally accredited (501c3) non-profit organizations; to provide funds and awareness in a way that meets local needs and makes an impact on a national scale. We pride ourselves on developing talent from the ground up through hands-on training, development, and a performance based culture that rewards initiative and

leadership.

We are seeking ambitious, driven individuals for our Customer Account Associate positions. This

The role is designed for candidates who are ready to learn the fundamentals of marketing, account management, and team management while also making a real impact on your local community.

What You’ll Do as a Customer Account Associate

• Represent our non-profit organizations with professionalism and integrity
• Execute direct promotional and professional fund raising events in local communities
• Create informative presentations to potential clients about our non-profit organizations and goals for the betterment of the community
• Learn and apply marketing systems and customer engagement techniques
• Track production and performance metrics through our TSCY system and contribute to team outreach goals
• Participate in company-wide training and development on behalf of our clients
• Gradually take on team coordination and coaching responsibilities as you advance in your position

What we are looking for in the Customer Account Associate

• High school diploma or equivalent certificate required;
  Bachelor’s degree preferred but not required.
• Strong communication and interpersonal skills
• A competitive, goal-oriented mindset
• Coachability and desire for continuous improvement
• Retail, sales or customer service experience is a plus!

What We Offer at Ignitix Connection

• Comprehensive paid training and ongoing mentorship
• Clearly defined advancement opportunities
• Competitive compensation plus bonuses and incentives
• Travel opportunities throughout the year
• Collaborative, high energy, family oriented office culture

While others keep selling products they don't believe in, this role gives you a seat at the table where real change happens. Roles that combine professional marketing expertise with exclusive nonprofit partnerships are rare. Ready to be a part of something huge?