UX Researcher

Location:

Sandy Springs, GA

Department:
Product Research and Design

We are seeking an experienced UX Researcher to join our Product Research and Design team, supporting the Business Enablement Portals product group. This role will collaborate closely with product managers and designers to deliver actionable insights that shape user‑centric digital experiences.

• Quickly gain an understanding of the daily workflows and needs of target user groups, including Restaurant Operators, Store Managers, and Corporate Support Staff.
• Plan, execute, and synthesize stakeholder interviews (in‑person and remote) to validate and refine product requirements.
• Develop and lead concept tests and usability tests (in‑person and remote via tools like Teams or ), analyzing findings to inform design and product decisions.
• Present research insights clearly and effectively to cross‑functional teams using tools such as Fig Jam and Dovetail.
• Collaborate with product managers and designers to ensure research outcomes are integrated into the product development lifecycle.
• Take on additional research‑related responsibilities as needed.

• 4+ years conducting user research for digital products.
• 2+ years planning, executing, and summarizing stakeholder interviews.
• 2+ years planning, executing, and summarizing usability tests.
• Strong ability to synthesize qualitative data into actionable insights.
• Excellent communication and presentation skills.

• Understanding or experience with Enterprise or Business Portals.
• Familiarity with Restaurant Operations and Financial Reporting.
• Experience using research and collaboration tools such as Fig Jam, Dovetail, etc.

• UX Research
• Usability Testing

Intermediate Level

This is a Contract position based out of Sandy Springs, GA.

The pay range for this position is $45.00 - $50.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Sandy Springs, GA.

This position is anticipated to close on Jan 19, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.